In Lessons in Life Diplomacy, the New York Times’ Bruce Feiler asks, how do we break out of negative patterns of conduct and proactively approach problems encountered in our everyday lives? His advice, gleaned from his own experiences as well as from the research of experts in the field of conflict management and dispute resolution, is actually quite simple on its face yet very complex in practice.
conflict management skills
The long-term management of intractable conflicts and the people involved in them so that they do not escalate out of control and become violent.
The following items are tagged conflict management skills.
Managing Internal Conflict: Russia’s Bid to Join the WTO
In June 1993, a little over a year after the fall of communist rule in Russia, President Boris Yeltsin submitted an application for Russia to join the General Agreement on Tariffs and Trade (GATT), the precursor to the World Trade Organization (WTO). Eighteen years later, in November 2011, Russia finally was voted into the WTO, which administers international trade rules among its members. This past August, the nation officially became a member of the organization.
New Conflict Management Skills
Adapted from “Resolve Hot Topics with Cooler Heads,” first published in the Negotiation newsletter, May 2007.
Negotiating effectively with colleagues can be more challenging than dealing with outsiders. Conventional wisdom advises addressing team conflict by staying focused on tasks and avoiding relationship issues. Yet a study by Harvard Business School professor Amy Edmondson and Diana McLain
Spring 2013 Mediation and Conflict Management
This course is designed to raise your awareness of your own approach to conflict, introduce a range of theories about mediation and participatory processes, and improve your conflict management skills. While we will discuss a wide range of dispute resolution processes that involve third parties, we will focus on mediation. Each class moves back and forth between theory and skills practice, using theory to improve real world effectiveness, and using experience to improve understanding of theory.
The beginning of organized labor
The Clearinghouse at PON offers hundreds of role simulations, from two-party, single-issue negotiations to complex multi-party exercises. The Pullman Strike Role Play is a simulation from the Workable Peace Curriculum Series unit on the rise of organized labor in the United States.
This role play is set in the town of Pullman, Illinois, outside of Chicago,
Conflict Resolution in Multi-Cultural Settings
Conflict Resolution in Multi-Cultural Settings (MMG761)
CAMBRIDGE COLLEGE SCHOOL OF MANAGEMENT
SPRING
Instructor:
Shirley Harrell
800-877-4723 X0163
Today’s organizations may face greater potential for conflict than ever before in history. The marketplace, with its increasing competition and globalization, magnifies differences among people in terms of gender, race, ability, age, life orientation, personality, values, perceptions, languages, cultures, and national background. With
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