Former Ambassador Richard Holbrooke was awarded the Program on Negotiation’s Great Negotiator Award in 2004. In remarks given during the award ceremony, he shared his recollections of an “incredibly intense” Christmas Eve negotiation in 1999. The United States owed the United Nations almost 1.5 billion dollars. The UN was about to take away the right
concession
Something, such as a point previously claimed in argument, that is later conceded.
The following items are tagged concession.
How much authority do they have?
Adapted from “Contracts 101: What Every Negotiator Should Know about Contract and Agency Law” by Guhan Subramanian (professor, Harvard Business School and Harvard Law School), first published in the Negotiation newsletter, February 2006.
While hammering out an agreement, a mid-level manager offered a customer a significant price discount. When the discount failed to materialize, the customer
Winning at “Win-Win”
Lawrence Susskind (Ford Professor of Urban and Environmental Planning, Massachusetts Institute of Technology)
“Win-win” has become a popular term in the field of negotiation, but many people have mis-perceptions about what it actually means. In this blog post, Professor Lawrence Susskind, a member of PON’s Executive Committee, clarifies that a “win-win” negotiated outcome is
Expressing emotions strategically
Adapted from “Damage Control for Disappointing Results,” first published in the Negotiation newsletter, March 2011.
Following what he described as the “shellacking” he and congressional Democrats received during the 2010 midterm elections, President Barack Obama invited GOP leaders of the lame-duck Congress to meet with him at the White House. The leaders postponed the president’s invitation
Why it pays to haggle
Adapted from “Master the Art and Science of Haggling,” first published in the Negotiation newsletter, August 2009.
Businesses that never would have considered negotiating with customers before the global economic crisis are now willing, even eager, to make a deal. Just like the prices of houses, cars, and other big-ticket items, the prices of furniture, electronics,
Robert Kraft’s negotiation skills helped to end NFL lockout
Robert Kraft, owner of the New England Patriots, was by all accounts a major factor in getting the NFL collective bargaining agreement signed earlier this week. To do so, Kraft employed four key negotiation tactics to help the players and owners come to a “win-win” solution.
1) Establish relationships of trust. According to The Boston
Negotiating ‘Sacred’ Issues
Adapted from “Break Down ‘Sacred’ Barriers to Agreement,” first published in the Negotiation newsletter, April 2009.
As negotiators, we’re trained to believe that almost every issue is ripe for tradeoffs and concessions. At the same time, most of us hold core values that we believe to be non-negotiable. Your family’s welfare, your personal code of ethics,
Negotiating with Friends and Family
Who achieves the best negotiated outcomes: strangers, friends, or romantic partners? In a 1993 negotiation simulation, Margaret Neale of Stanford University and Kathleen McGinn found that pairs of friends achieved higher joint gains than married couples and pairs of strangers.
Along with their colleague Elizabeth Mannix of Cornell University, the researchers suggest that a “curvilinear relationship” exists between the strength of the tie between negotiating partners and the gains they achieve. Specifically, negotiating friends and couples have an edge over strangers by virtue of their knowledge of the other side’s preferences. Yet couples may be so averse to conflict that they are less successful than friends at capitalizing on differences.
Nonviolent Power in Action: observations from an expert on what happened in Egypt, Tunisia and beyond
Watch the video of the PON Brown Bag Lunch:
The Dynamics of Nonviolent Power:
Egypt, Tunisia and beyond
with
Hardy Merriman
Senior Advisor at the International Center on Nonviolent Conflict (ICNC)
Recorded: April 20, 2011
Click here to watch the video:
http://www.law.harvard.edu/media/2011/04/20_pon.mov
About the Event: The Dynamics of Nonviolent Power: Egypt, Tunisia and Beyond
By: Carrie O’Neil, PON Research Assistant
What makes nonviolent, civilian-based movements
Get Ready for Team Talks
Adapted from “Strength in Numbers: Negotiating as a Team,” by Elizabeth A. Mannix (professor, Cornell University), first published in the Negotiation newsletter, May 2005.
The widespread belief in “strength in numbers” suggests that having more players on your team should be a benefit, not a burden. But this belief can lead team members to underprepare









