communication

The process by which parties discuss and deal with the elements of a negotiation. (Michael L. Moffitt and Robert C. Bordone, eds., Handbook of Dispute Resolution [Program on Negotiation/Jossey-Bass, 2005], 284)

The following items are tagged communication.

Are You Listening to Me?

Posted by & filed under Dispute Resolution.

For your next negotiation, what would you pay for a gadget that shows you how well you’re engaging the other side?

It would tell you when you’ve been persuasive enough to close a deal.

It would also alert you when the other side has tuned you out, so you’d know how to take a different tack.

A team of researchers at MIT’s Media Laboratory are developing just such a device: specifically, software for cell phones and PDAs that analyzes speech patterns and tone of voice to determine how people are relating in conversation.

The Five Percent: Finding Solutions to Seemingly Impossible Conflicts

Posted by & filed under Conflict Resolution, Events, Student Events, Students.

“The Five Percent: Finding Solutions to Seemingly Impossible Conflicts”
with
Dr. Peter T. Coleman
Director of the International Center for Cooperation and Conflict Resolution
and Professor of Psychology and Education
at Columbia University
 
When: Wednesday, April 11, 2012

Time: 12 – 1 p.m.

Where: Wasserstein Hall, Room B10, Harvard Law School Campus
Please bring your lunch. Drinks and desserts provided.
One

Did the Mortgage Foreclosure Settlement Meet Its Goals?

Posted by & filed under Crisis Negotiations.

In early February, following months of difficult negotiations, the attorneys general of 49 states (all but Oklahoma) and the Obama administration reached a settlement agreement with five of the nation’s largest banks aimed at improving the stability of the U.S. housing market and punishing the banks for foreclosure abuses, the New York Times reports.

The deal was rooted in an investigation into mortgage servicing following revelations that banks were evicting borrowers based on false or incomplete documentation. The settlements gives financial relief to nearly 2 million current and former American homeowners hurt by the 2008 housing crisis through reductions in mortgage debt, home refinancing, and cash payments. Bank of America, JPMorgan Chase, Wells Fargo, Citigroup, and Ally Financial must pay about $5 billion in fines and spend at least $20 billion in borrowers assistance.

Systems Thinking and Peacebuilding: A New Frontier?

Posted by & filed under Conflict Resolution, Daily, Events, International Negotiation, Student Events, Students.

“Systems Thinking and Peacebuilding: A New Frontier?”
with
Robert Ricigliano
Director of the Institute of World Affairs,
Center for International Education
at the University of Wisconsin, Milwaukee
 
When: Thursday, April 5, 2012

Time: 12 – 1:15 p.m.

Where: Wasserstein Hall, Room 2009, Harvard Law School Campus
Please bring your lunch. Drinks and desserts provided.
Policymakers, practitioners, and academics have seized on

Planting the Seeds of Peace

Posted by & filed under Middle East Negotiation Initiative, Negotiation Skills.

Tucked away in an idyllic corner of Maine is a summer camp that features many traditional American activities: singing around bonfires, flag raising ceremonies, Color Wars, and chilly dips in the lake. Less ordinary, however, are the daily dialogue sessions, where Israeli and Palestinian campers heatedly discuss their identities, homelands, politics, and pain.

Meet Seeds of Peace, the organization that runs this one-of-a-kind camp – and our client organization for a very unique clinical project. We – Krystyna Wamboldt (JD ’12), Rachel Krol (JD ’12), and Professor Robert Bordone (JD ’97) – partnered with Seeds of Peace to lead a skills-building workshop for the organization’s older youth, focused on interests-based, problem-solving negotiation.

As part of the Harvard Negotiation & Mediation Clinical Program (HNMCP), our three person team traveled to Jerusalem in January 2012 to teach negotiation and mediation skills to a group of Israeli and Palestinian teenagers, all former campers at Seeds of Peace. For three days, the “Seeds” did a range of activities, including several role-plays and active listening exercises. On the final day of the program, the students put their new skills to use in a group negotiation simulation about the conflict in Northern Ireland.

“It was incredible to look around the room and see both Palestinian and Israelis working together during the Ireland simulation,” said Rachel. “It was a challenging negotiation, yet they were communicating effectively, asking questions, listening to each other, and asserting their own interests while working towards a common goal. It was a wonderful sight!”

Should Your Boss Be at the Negotiation Table?

Posted by & filed under Meeting Facilitation.

Imagine that you are about to begin a negotiation whose subject matter is squarely within your area of responsibility at my company. However, the dollar amounts at stake are so large that you are tempted to kick it upstairs to your boss, or at least involve your boss directly in the negotiation. What are the pros and cons of doing so?

The Secret Talks That Led to the Fall of Apartheid

Posted by & filed under Events, International Negotiation.

“The Secret Talks That Led to the Fall of Apartheid”

with

Michael Young

Date: Tuesday, March 6, 2012
Time: 7:30 – 9 PM

Where: Langdell North, Harvard Law School

Event is free and open to the public; Refreshments will be served
Co-sponsored by: Harvard Negotiation & Mediation Clinical Program, Program on Negotiation, Harvard Mediation Program, Harvard Negotiation Law Review, and Harvard

Negotiate How You’ll Negotiate

Posted by & filed under Meeting Facilitation.

When a negotiation ends, our satisfaction with the final outcome doesn’t depend solely on how much we objectively gained or lost, according to research by Jared Curhan and Hen Xu of Massachusetts Institute of Technology and Hillary Anger Elfenbein of the University of California at Berkeley. In fact, negotiator satisfaction hinges on four factors: our

Resolving conflict, creating value

Posted by & filed under Negotiation Skills.

Significant business disputes typically involve more than one issue—including disputes that appear to be “just about the money.” Who pays and when? In what form is payment made, with what level of confidentiality, and with what effect on future disputes?

In the heat of the moment, disputants too often focus on one conspicuous issue (such as

The Shalit Deal: Opportunities for Negotiators

Posted by & filed under International Negotiation, Middle East Negotiation Initiative.

Last weekend’s violent deal between Israel and Islamic Jihad In Gaza was interpreted by some as proof that the Gilead Shalit prisoner exchange compromised Israeli security. Beyond these recent events it is indeed clear, as Professor Robert H. Mnookin and others warned, that the Shalit deal generated numerous risks for Israel, the Palestinian Authority, and