communication

The process by which parties discuss and deal with the elements of a negotiation. (Michael L. Moffitt and Robert C. Bordone, eds., Handbook of Dispute Resolution [Program on Negotiation/Jossey-Bass, 2005], 284)

The following items are tagged communication.

The Ins and Outs of Arbitration

Posted by & filed under Daily, Dispute Resolution.

Adapted from “How to Break a Stalemate,” by Frank E. A. Sander (Professor Emeritus, Harvard Law School), first published in the Negotiation newsletter.

A “one-shot” form of dispute resolution, arbitration is usually faster and cheaper than litigation. In addition, rather than being assigned a judge, parties are able to select their arbitrator. There are several forms

Robert Bordone and HNMCP featured in the HLS Bulletin

Posted by & filed under Negotiation Skills, News.

“Uncommon Loss: Common Bond,” published in the Harvard Law School Bulletin discusses Project Common Bond, which was started by two former Harvard Negotiation and Mediation Clinical Program students working with Professor Robert Bordone and clinic associate, Toby Berkman.

“For teens… from around the globe with family members killed or seriously injured in acts of violence,

Stevenson Carlebach

Posted by & filed under Affiliated Faculty, PON Affiliated Faculty.

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Stevenson Carlebach, Director of Eque LLC, is an independent trainer and consultant in the fields of negotiation, communication, and dispute resolution. Much of his work focuses on strategic relationship management for Fortune 500 companies all over the world, including Goldman Sachs, BP Amoco, L.L. Bean, Citigroup, IBM, PWC, Microsoft and Deloitte & Touche. In addition to teaching, Stevenson also designs programs, consults and coaches executives.

When You’re on Stage

Posted by & filed under Daily, Negotiation Skills.

Adapted from “How to Deal When the Going Gets Tough,” first published in the Negotiation newsletter.

Negotiators tend to feel pressured when they’re performing in front of an audience, according to Harvard Business School professor Deepak Malhotra. If your boss is watching your every move, if you are bargaining as part of a team, or if

The Big Question

Posted by & filed under Daily, Events, International Negotiation, PON Film Series.

A troubled man bursts into your child’s schoolhouse. Without warning, he chases out all the boys and lines the girls up. Then he begins to shoot them one by one. For decades your people’s backs have been broken by the oppressive yoke of Apartheid. Suddenly, the tables are turned and you and your friends are

Culture and Communication

Posted by & filed under Daily, International Negotiation.

Adapted from “Cultural Notes,” first published in the Negotiation newsletter.

As members of organizations and families, we all know from experience that even people with identical backgrounds can have vastly differing negotiating styles and values. Nonetheless, we continue to be intrigued by the idea that distinct patterns emerge between negotiators from different cultures.

Researchers do confirm a

To Avoid an Impasse, Keep Talking

Posted by & filed under Business Negotiations, Daily.

Adapted from “How the Writers Got Back to Work,” first published in the Negotiation newsletter.

What happens when people think they’ve invested too much in a dispute to back down from their entrenched positions? This question rose to the fore as the Writers Guild of America (WGA) West and East’s strike against the Alliance of Motion

Learning to Manage Climate Change Risks: Three New Multiparty Negotiation Games That Can be Used to Enhance Public Engagement

Posted by & filed under Daily, Negotiation Skills, Pedagogy at the Program on Negotiation (Pedagogy @ PON), Research Projects.

The Clearinghouse now offers three, multi-party role play simulations focused on helping cities manage climate change risks. These were prepared by the Science Impact Collaborative at the Massachusetts Institute of Technology under the direction of Professor Larry Susskind. The purpose of these exercises is to engage the public in a mixture of political and technical

The Curse of Knowledge

Posted by & filed under Daily, Negotiation Skills.

Adapted from “When You Assume Too Much,” first published in the Negotiation newsletter.

Decision makers often overlook others’ viewpoints. When we do take others’ thinking into account, we tend to assume that they know as much as we do. For this reason, marketing experts are generally worse than nonexpert consumers at predicting the beliefs, values, and