cognitive skills

The following items are tagged cognitive skills.

Conflict Management – Evenhanded Decision Making

Posted by & filed under Conflict Management.

As discussed in past articles, anchoring and framing can bias important decisions in negotiation. A buyer may make a more generous offer than she intended, for example, after a seller drops anchor on a bold demand. A litigant who focuses on his chances of winning in court – a positive frame – may be less likely to settle than if he concentrated on a negative frame: his corresponding chances of losing.

Many researchers have studied how such biases are amplified or moderated by mood, expertise, and personality. Groundbreaking work by professors John D. Jasper and Stephen D. Christman of University of Toledo now suggests that our susceptibility to decision biases is hardwired.

Test Your Negotiation Smarts

Posted by & filed under Business Negotiations, Daily.

Adapted from “Test Your Negotiation Smarts,” first published in the Negotiation newsletter, February 2007.

A provocative study indicates that decisions involving risk and return hinge on our basic intelligence, particularly our resistance to leaping at the intuitively “right” answer. Shane Frederick, an assistant professor at the Sloan School of Management, gave subjects a quick, three-question test.