Management of Multicultural Diversity and Differences
BOSTON COLLEGE GRADUATE SCHOOL OF MANAGEMENT

SPRING
Instructor:
Judith Clair
Organizational Studies Department
Fulton 433
617-552-0451

This course explores the topic of multicultural diversity and differences in organizations. The course will provide students with opportunities to expand their knowledge about diversity within the context of organizations. It will also provide them with opportunities to learn about how to create positive change within organizations and in their own lives related to multicultural issues. Learning about multicultural diversity and differences arises most profoundly from both traditional forms of classroom activities, such as reading, lectures, and case analyses, as well as from personal reflection, in-depth discussion, and exposure to new ideas. We will draw from a variety of learning approaches throughout the semester.

While the course seeks to provide new opportunities for learning and reflection, it does not seek to change students’ opinions toward one “right” way of seeing and believing about diversity and difference issues. Rather, the goal is to provide them with information and opportunities for personal reflection so that they may arrive at a better informed and enriched understanding of what it means to “manage” multicultural diversity and difference in their own lives and in their organizations. The course also provides some insight into how change can be created in organizations and communities. (Tuesday and Thursday, time TBA.)

Negotiation

BOSTON COLLEGE GRADUATE SCHOOL OF MANAGEMENT (MB812301)

FALL

Instructor:
Richard Nielsen
Organization Studies Dept.
Fulton 436
617-552-0450

The purpose of this course is to improve students’ abilities to analyze and conduct both external and internal win-lose, win-win, and dialogic negotiations with such various constituencies as customers, partners, suppliers, distributors, government, community, subordinates, colleagues and superiors. Building from simple to complex negotiations, the course develops an analytical framework that helps one understand one’s negotiating situation and develop strategies and tactics for negotiating agreements among multiple parties and constituencies where there are actual or potential conflicts of interest. Teaching methods used are role-playing exercises, discussion of negotiation topics, readings, discussion with practitioners, original student projects, and discussion of current events. Emphasis is on practical application and personal skill development. Ethics of negotiating are also considered. Enrollment is limited to 35 students. (Tuesday-Thursday 1:30 p.m.)

Dispute Negotiation
BOSTON COLLEGE LAW SCHOOL (BCL- 93001)

FALL (White) and SPRING (Aronson)
Instructors:

John Philip White, Jr.
White, Inker, Aronson, P.C.
One Washington Mall
Boston, MA 02108
617-368-7700

Martin L. Aronson
1514 Beacon Street
Brookline, MA 02446
617-739-5038

Many disputes, even after being framed in litigation, are settled by negotiation. The process of dispute resolution may involve negotiation between the parties, mediation, or arbitration. Students will be presented with problems and cases dealing with a broad range of subjects to serve as a basis for the development of critical analytical skills, negotiation techniques, styles, and ethical considerations. Performance during negotiation exercises will be analyzed and critiqued by peers and instructors with a view to developing and improving individual strategies, goals, tactics, listening skills, and perceptions, as well as communication techniques, both verbal and non-verbal. The course also deals with pre-negotiation preparation, persuasive skills, and effective demeanor. (Fall: Wednesday 5:00-7:00 p.m.; Spring, to be announced.)

Mediation
BOSTON COLLEGE LAW SCHOOL (BCL-925.01)

FALL and SPRING
Instructors:
Ericka Gray
Ray Madoff (Spring only)

Whether you incorporate mediation into your practice as an advocate for your client or you choose to become a mediator, this course provides a sound theoretical and practical skills base necessary for ethical practice. Beginning with an overview of interest based negotiation, mediation theory, and the role of mediation in the legal system, the course progresses to include a skills training component through simulation, role-play and demonstration. The skills training portion of the course includes an all day Saturday session early in the semester (see course web site for date). This course also examines the range of practice areas including family and divorce, public policy, and civil litigation, and explores cultural and gender issues, regulating the practice of mediation, confidentiality, and other important issues. Grading is based on class participation, short writing and other assignments, and a research paper in lieu of a final exam. Enrollment is limited to 24. (Fall: Monday 3:00-5:00 p.m., plus one Saturday training workshop early in the semester; Spring: To be announced.)

Arbitration
BOSTON COLLEGE LAW SCHOOL

SPRING
Instructor:
Joan Dolan
617-731-8453

This course focuses on the arbitration of labor and employment matters, with some discussion of other types of arbitration. The principles taught cover all kinds of arbitration disputes. (Tuesday, time to be announced).