More and more companies are inserting alternative dispute resolution (ADR) clauses in their contracts with customers and vendors, and even in agreements with their own employees. ADR processes such as mediation and arbitration can be beneficial for all concerned if they help avoid the cost, delay, and uncertainty of going to court. Mediation, in particular, may offer creative solutions, protection of confidentiality, and preservation of important relationships.
ADR techniques
Alternative dispute resolution (ADR) (also known as external dispute resolution in some countries) includes dispute resolution processes and techniques that act as a means for disagreeing parties to come to an agreement short of litigation. It is a collective term for the ways that parties can settle disputes, with (or without) the help of a third party. Methods include mediation and arbitration.
The following items are tagged ADR techniques.
David Matz
David Matz has been active in the conflict resolution field for over 20 years mediating, training and teaching. He has served as Director of the Graduate Program in Dispute Resolution at the University of Massachusetts/Boston since 1986 and on the faculty as a law professor since 1973. In 1989-90, Matz served as Fulbright Professor of
Should You Go Dutch?
Most everyday auctions are English: they begin with an opening bid, continue with ascending bids, and end when the bidding stops. But for some assets, the seller opens at a very high price, then moves down rather than up if all bidders are silent.
About the Dispute Resolution Program
Co-Directors
Frank E. A. Sander
Michael Wheeler
Assistant to Professor Sander
Marilyn Uzuner
Assistant to Professor Wheeler
Mary Alice Wood
Multi-Door Courthouse
The “multi-door courthouse” — a concept originated by Dispute Resolution Program founder Frank E. A. Sander — offers a variety of resolution options (including litigation) to people who take their disputes to court.
For example, in Middlesex County Superior Court in Cambridge,
Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
When faced with an in-house conflict, alternative dispute resolution or ADR can be invaluable to managers. The three most common ADR techniques are: mediation, arbitration, and med-arb. However, it can often be difficult to determine which method is best for your particular situation.
Here are four possible objectives you
Conflict within Companies
Conflict within companies can be very costly, both in time and resources. Alternative Dispute Resolution, or ADR, may be helpful as you consider ways in which you can transition from conflict to productivity within your own organization.
The three most common ADR techniques are: mediation, arbitration, and med-arb. During mediation a neutral third party facilitates a









