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Negotiations and Organizational Conflict Resolution
Posted By Polly Hamlen On May 9, 2012 @ 4:04 pm In DRD Tag Pages | No Comments
Negotiations and Organizational Conflict Resolution
BOSTON UNIVERSITY METROPOLITAN COLLEGE (MET AD 725)
SUMMER 2012, FALL 2012
Instructor:
Howard Williams
A communications skills course designed to better understand the nature of conflict and its resolution through persuasion, collaboration, and negotiation. Students will learn theories of interpersonal and organizational conflict and its resolution as applied to personal, corporate, historical, and political contexts. Students will assess their own styles, skills, and values, and develop techniques to better resolve disputes, achieve objectives, and exert influence. (Summer: Tuesday, Thursday 6:30-9:00 p.m.; Fall: Tuesday, 6:00-9:00 p.m.)
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