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Books

original
Book
This book provides a hands-on interdisciplinary approach to designing and implement a process or system that will work to resolve and prevent disputes where traditional processes fail.
original
Book
Winner of the 1985 CPR Award for Excellence in ADR (Outstanding Book Category)

Role Simulations

Role Simulation

Lawrence Susskind, Thomas Dinell, and Vicki Shook

Six-party, multi-issue, facilitated negotiation of a dispute over environmental issues, native rights, and commercial development interests in Hawaii
Role Simulation

John Forester

Two-party, three-issue, scoreable negotiation between a developer and a city planner over the design, process, and affordability of a proposed housing development
Role Simulation

Rafael Montalvo and Bruce Stiftel

Two-party distributive negotiation between a developer and a city representative over the amount of money the developer will pay the city to defray costs associated with development
Role Simulation

Denise Madigan, Steve Foster, and Lawrence Susskind

Six-party, multi-issue negotiation among four scientists, a city representative, and an environmentalist to develop the city's solid waste management strategy; also known as: Dioxin: Resource Recovery.
Role Simulation

Pat Aaron

Three-person mediated small-claims dispute between a dry cleaning business and a customer over compensation for torn shirts
Role Simulation

Lawrence Susskind

Five-person, multi-issue facilitated negotiation among industry, environmental, labor, and government representatives to develop single-text regulation of toxic industrial by-product
Role Simulation

Jeffrey Litwak and Lawrence Susskind

Six-person, multi-issue facilitated negotiation among industry, environmental, consumer/community, labor, and government representatives to develop single-text regulation of toxic industrial by-product
Role Simulation

Lawrence Bacow

Two-party negotiation between a shopping center developer and a prospective anchor tenant over the terms of the proposed lease's "use, assignment, and subletting" clause
Role Simulation

Robert Bordone and Jonathan Cohen, adapted from PONS Negotiation by Nevan Elam and Whitney Fox

Four-person, two-party, two-round between a former couple and their lawyers regarding the knowing transmission of DONS, a fatal disease communicated through sexual intercourse
Role Simulation

Joel Cutcher-Gershenfeld and Roger Winthrop

Three-person employment mediation between a truck driver and his company's personnel director, mediated by an Employee Assistance Program representative, regarding a positive drug test; a four-person version also includes a union representative
Role Simulation

Robert Ricigliano and Victor Issraelyan

Two-party, integrative international negotiation between representatives of two neighboring countries over compensation for pollution in one of the countries caused by an industrial accident in the other country
Role Simulation

Tracy Dyke, under the direction of Lawrence Susskind and Susan Podziba

Seven-person, non-scoreable, facilitated negotiation among planners, regulators and activists regarding the cleanup and redevelopment of environmentally contaminated property
Role Simulation

Bruce Patton (adapted by Sheila Heen)

Four-party, two-stage negotiation between an auto mechanic and a client and their respective attorneys over a disputed repair bill; first stage involves lawyer-client interviews and second stage involves negotiation
Role Simulation

Bruce Patton

Two-party negotiation between lawyers for an auto mechanic and a customer over a disputed auto repair bill
Role Simulation

Kate Harvey and David Kovick, under the supervision of Lawrence Susskind and Jennifer Brown

5-person nonscorable mediation between an employee and his/her corporate employer regarding potentially conflicting values and interests around issues of homosexuality and religious faith
Role Simulation

Frank Sander, Michael Wheeler and William Ury

Two-party, multi-issue negotiation between lawyers for a divorcing couple over the terms of the divorce, including alimony, child support, and income tax issues
Role Simulation

Eric Collins

Five-person, multi-issue negotiation among university administrators and student organizers over cost and arrangements for a controversial figure to speak on campus
Role Simulation

Consensus Building Institute, Montana Consensus Council, and Bureau of Land Management

Facilitated multi-party negotiation over the appropriate decision-making process for a federal land management dispute
Role Simulation

Consensus Building Institute, Montana Consensus Council and Bureau of Land Management

Facilitated multi-party negotiation over the appropriate environmental, commercial, residential, and other uses of federal lands in the Rocky Mountains
Role Simulation

Jeremy Bird under the supervision of Melissa Manwaring

Two-party integrative e-mail negotiation between a soccer star and her long-term representative over the terms of a potential new agency contract
Role Simulation

Danya Rumore, Anjali Lohani, and Mubarik Imam

Seven-party, seven-person, multi-issue negotiation game involving a dispute over inter-provincial water allocations. It explores issues of prediction and monitoring, water sharing, and the environmental adequacy of water flows.
Role Simulation

Jeffrey Litwak and Lawrence Susskind

Six-party negotiation among lending institution representatives, community leaders, a contractors' association, and the mayor's office to develop a public relations strategy and solutions to a foreclosure crisis caused by a widespread mortgage scam
Role Simulation

Susan Podziba and Lawrence Susskind

Three-party, two-round internal negotiation among agency officials over whether to litigate or pursue non-binding arbitration to settle a contract claim against a private contractor
Role Simulation

Paddy Moore, Hal Movius and Lawrence Susskind

Six-person, four-issue negotiation between three representatives of an industrial manufacturer and three representatives of its primary client over restructuring of an existing purchase agreement
Role Simulation

Sarah Hammitt and Jessica Artiles under the direction of Professor Lawrence Susskind

An environmentally-focused role-play simulation, Flooding deals with an investment firm that is in the final stages of a multi-year planning process for a large, riverside mixed-use development. FEMA recently updated Evantown’s Flood Insurance Rate Map and the development falls within the 100-year floodplain. In addition, a study by the local university concludes that altered precipitation patterns brought on by climate change will put more and more properties at risk of flooding in the future. Should the firm be allowed to go through with the development? How and to what extent should Evantown take measures to protect itself against flood risks? Who is responsible for paying for whatever adaptation measures are used to protect vulnerable areas?
Role Simulation

Michèle Ferenz, Stan Byers, and David Fairman with assistance from Professor Lawrence Susskind

A facilitated multi-party negotiation among government officials regarding the design of a foreign direct investment strategy that balances economic, societal, and environmental concerns
Role Simulation

Catherine Preston and Lawrence Susskind

Twelve-person, two-round negotiation between six foundation board members and six school board and community leaders over efforts to address racial disparities in academic performance; internal negotiations precede external

Case Studies & Articles

Jeswald W. Salacuse, Arun Venkataraman, and Fritz von Carp

Video and Audio

Videos and Audio

Jeffrey Z. Rubin (featured) and Lavinia Hall

A videotaped lecture featuring former PON Executive Director Jeffrey Z. Rubin discussing the elements involved in the development of a conflict, including theories on interdependence and escalation