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Book
A high school curriculum on resolving differences through negotiation
original
Book
A prescriptive, tools-driven model for aligning organizational structures, processes and culture with negotiation goals, in order to transform organizational negotiation capabilities into a competitive advantage
original
Videos and Audio, Book
Co-winner of the 2008 CPR Award for Excellence in ADR (Outstanding Book Category)
original
Book
By Susan L. Podziba. Civic fusion is when people bond to achieve a common public goal, even as they sustain deep value differences. This book offers proven strategies for moving polarized parties to consensus solutions based on the author's 25 years of mediation experience, including working with pro-life and pro-choice leaders after fatal shootings at women's health clinics, crane industry and union representatives to develop federal worker safety regulations, and citizens of a failed city that reclaimed their democracy by writing a consensus charter.
original
Book
Winner of the 1999 CPR Award for Excellence in ADR (Outstanding Book Category)
original
Book
Winner of the 1996 CPR Award for Excellence in ADR (Outstanding Book Category)
original
Book
Bringing together auction theory and negotiation theory in a practical and accessible way, Negotiauctions is an authoritative guide to negotiating deals

Role Simulations

Role Simulation

Ron Karp, David Gold and Mox Tan

Two-party, multi-issue real estate negotiation between representatives for a buyer and seller, where BATNAs are important
Role Simulation

Mark Gordon, Elizabeth Gray, and Bruce Patton

Three-party, multi-issue internal corporate negotiation in preparation for external negotiation with community representatives
Role Simulation

Robyn Cali and Robert C. Bordone

Two-party, multi-issue, potentially integrative settlement negotiation between lawyers for a large entertainment conglomerate and its wholly-owned film production company over the rights to a new documentary film and the clients' future relationship
Role Simulation

Michael Wheeler

Two-party real estate negotiation between a developer and a representative of the owner of a parcel surrounded by the developer's land, over the future of both parcels
Role Simulation

Holly Goo and Lawrence Susskind

Six-party, three-issue negotiation among a landowner and representatives of an engineering firm, U.S. Army Corps of Engineers, town council, and environmental interests over cost and timing of removal of an unauthorized extension of property into a river
Role Simulation

Holly Goo and Lawrence Susskind

Seven-person, three-issue mediation among a landowner and representatives of an engineering firm, U.S. Army Corps of Engineers, town council, and environmental interests over cost and timing of removal of an unauthorized extension of property into a river
Role Simulation

Mark Drooks, Andrew Tavel, Kenneth Hyatt, Mark Gordon, and Bruce Patton

Two-party, multi-issue integrative negotiation between brothers over the settlement of their father's estate
Role Simulation

Albie Davis and Ericka Gray

Six-party mediation with employees, employer, and legal counsel over the contested result of a sexual harassment grievance procedure
Role Simulation

Sheila Heen, Scott Peppet and John Richardson

Two-party intra-organizational discussion between a newly-promoted manager and her division vice-president over work performance, responsibility for a new computer game project, and office environment issues
Role Simulation

Connie Ozawa

Multi-party, multi-issue facilitated negotiation for five or six players representing civic and business leaders and owner of a senior center regarding the expansion of other groups' use of the center
Role Simulation

Wendy Pabich and Lawrence Susskind

Six-person, five-issue negotiation between three industrial factory representatives and three environmental agency representatives over environmental and economic concerns in the wake of damaging negative publicity for both parties
Role Simulation

Bruce Patton and Mark Gordon

Six-party, multi-issue, intra-group negotiation among neighbors in preparation for an external negotiation regarding a local construction project
Role Simulation

Thomas Wiegand

Multi-party, multi-issue negotiation between 3-4 construction company representatives and 5-6 neighborhood representatives over safety and nuisance complaints regarding a local construction project; internal team meetings precede external negotiations
Role Simulation

Deborah Kolb and Michael Wheeler

Two-party negotiation between a company's chief financial officer and the head of the human resources department regarding the budget for the department's reorganization
Role Simulation

Harvard Negotiation Project and Hastings College of Law

Two-party distributive negotiation between counsel for an insurance company and the insured regarding a disability benefits settlement
Role Simulation

Lawrence Susskind, Charles Hecksher, and Elaine Landry

Two-team, multi-issue collective bargaining contract negotiation between three union representatives and three management representatives for a telephone company; includes an internal team meeting before external negotiations
Role Simulation

Lawrence Susskind and Charles Hecksher

Two-team, multi-issue collective bargaining contract negotiation between three union representatives and three management representatives for a major airline; includes an internal team meeting before external negotiations
Role Simulation

Deborah Kolb

Two-party, multi-issue integrative negotiation between a corporate VP and a prospective employee over salary and other terms of hire
Role Simulation

Paddy Moore, Hal Movius, and Lawrence Susskind

Five-party, four-issue negotiation among managers at an aircraft engine company with the goal of improving quality and operations processes
Role Simulation

Robert C. Bordone and Jeremy McClane

Four-person integrative plea bargain negotiation between two prosecutors, a public defender, and an alleged rapist
Role Simulation

Lawrence Susskind

Ten-party, multi-issue chaired policy dialogue among government, environmental, and industry representatives in the fictional nation of Sweland over reform of the country's waste policies, in effort to gain membership in the "European Trade Area"
Role Simulation

Bruce Patton

Two-party short awareness-building exercise in which student and professor meeting regarding problems arising from a borrowed manuscript and the student's research aspirations
Role Simulation

Bruce Patton

Six-person, multi-issue mediation between two construction company representatives and two neighborhood residents over a construction project's safety and noise issues; mediated by two representatives of the bank financing the construction
Role Simulation

Lawrence Susskind

Nine-party, multi-issue contract negotiation among three coalitions involved in the building trades; includes internal coalition meetings before the external negotiations
Role Simulation

Joe Voyticky

Four- or five-person negotiation to settle an employee's claim of discriminatory firing and employer's claim of illegal conduct; negotiators represent each party, with optional fifth role who knows confidential details of each party's case
Role Simulation

Bruce Patton

Two-party, short awareness-building negotiation between a professor and a student over an assignment submitted late due to a death in the student's family
Role Simulation

David Lax, James Sebenius, Lawrence Susskind, and Thomas Weeks

Two-party, multi-issue, scoreable negotiation between a manufacturer and a state environmental agency to reach a settlement over the manufacturer's pollution of a local river
Role Simulation

Ron Karp and Bruce Patton

Three-person distributive exercise consisting of two separate two-party negotiations between the representative of an estate and two separate coin dealers over the price of a silver coin collection large enough to affect the silver market
Role Simulation

Deborah Kolb and Lawrence Susskind

Five-person, multi-issue, facilitated negotiation among four managers and a Human Resources facilitator over the design of the company's new account system

Video and Audio

Videos and Audio

Deborah M. Kolb, with the Simmons College Graduate School of Management, and the Program on Negotiation at Harvard Law School


"Caitlin's Challenge" is a short case recounting Caitlin Elliot's history at a company called Microenterprises Incorporated and her negotiation with its CEO, George Baker, about a promotion and a bonus. The case is good for discussion about what makes negotiating for oneself in an organization more difficult than negotiating on behalf of others. The video can be analyzed using a moves and turns framework and it ideal for management and leadership courses in addition to negotiation and conflict resolution courses.
original
Videos and Audio, Book
Co-winner of the 2008 CPR Award for Excellence in ADR (Outstanding Book Category)
Videos and Audio

David Lax

A videotaped analysis of players' scores from the PON role simulation "DEC v. Riverside"
original
Videos and Audio

Carri Hulet (producer), under the supervision of Lawrence Susskind

Highlights of dialogue from a two-day workshop on deliberative democracy and dispute resolution approaches to civic engagement

Case Studies & Articles

Michael Wheeler

Margaret Borne, with the assistance of Deborah Kolb, Paddy Moore and Lawrence Susskind