SUMMARY:
Designing Forums and Dispute Systems provides a hands-on interdisciplinary approach rich with problems and exercises that have wide-ranging practical applications. This ground-breaking text employs six real-life case studies and many other examples to engage readers and to tech how to design and implement a process or system that will work to resolve and prevent disputes where traditional processes fail.
TESTIMONIALS:
“Finally – the definitive casebook dealing with designing and implementing alternative dispute resolution programs. One-stop shopping that explains the challenges and solutions in designing ADR Systems to resolve disputes both large and small. Must reading for students and practitioners alike.”
- Kenneth R. Feinberg, Administrator of the 9/11 and BP Gulf Oil Spill Compensation Funds
“This is the gold standard for teaching and learning dispute system design. It brings multidisciplinary perspectives and practical wisdom from case studies. Anyone new to dispute system design in any field cannot afford to miss this. Every experiences scholar also will need to read this book to keep up with the next generation of scholarship and practices.”
- Clark Freshman, Professor of Law, University of California, Hastings College of Law
“This primary source tells us how to achieve good dispute resolution design and, in the process, change the world and the people in it, all for the better!”
- Deborah M. Osborne, ADR Program Administrator, Mediator, and Anthropologist
“Designing Systems and Processes for Managing Disputes makes a crucial contribution to the field of ADR and Dispute Systems Design. This innovative text offers helpful advice, identifies typical challenges, and provides a perfect combination of theoretical background and practical wisdom. This comprehensive approach will provide guidance to practitioners and scholars alike for years to come.”
- Andrea Kupfer Schneider, Professor of Law, Marquette University Law School
SUMMARY OF CONTENTS:
PART ONE
SETTING THE STAGE
Chapter 1 Introduction
Chapter 2 Overview of the Design Process
PART TWO
THE PLANNING PROCESS
Chapter 3 Taking Design Initiative and Clarifying Roles
Chapter 4 Assessing Stakeholders, Goals and Interests, and Contexts
Chapter 5 Creating Dispute Management Processes and Systems
PART THREE
KEY PLANNING ISSUES IN MORE DETAILS
Chapter 6 Selecting, Engaging, and Preparing the Participants in the New Process
Chapter 7 Determining the Extent of Confidentiality and Openness in the Process
Chapter 8 Seeking Justice, Safety, Reconciliation, Change, Personal And Public Understanding, and Other Goals
Chapter 9 Enhancing Relationships
Chapter 10 Using Technology in Dispute Management Systems and Processes
PART FOUR
IMPLEMENTING
Chapter 11 Implementing
Chapter 12 Using Contracts
Chapter 13 Using Law
Chapter 14 Evaluating and Revising
PART FIVE
SKILLS FOR DESIGNERS
Chapter 15 Skills for Designers
Appendices
Collected References
Index
Soft copy vs. hard copy
You may order this role simulation in either soft copy (electronic) or hard copy (paper) format. If you select the soft copy option, you will receive an e-mail with a URL (website address) from which you may download an electronic file in Adobe Acrobat PDF format. You are then permitted to view the document on your computer and either print the number of copies you purchased, or forward the electronic file as many times as the number of copies you purchased. You will only receive a link to one electronic file per document. So, if you order 25 soft copies, you may either forward copies of the link to 25 people via e-mail, or print (and/or photocopy) 25 hard copies of the document.
If you select the hard copy option, you will receive paper copies of this role simulation via the shipping method you select.
The purchase price and handling fee are the same for both soft and hard copies. Soft copies do not entail a shipping fee.
For additional information about the soft copy option, please visit our FAQ section, or contact the PON Clearinghouse at chouse@law.harvard.edu or 800-258-4406 (within the U.S.) or 781-966-2751 (outside the U.S.).
Please note: At the present time, Clearinghouse soft copies are compatible with the following versions of the Adobe Acrobat Reader: English, German, French, Spanish, Swedish, Portuguese, Japanese, and Korean. If you have a different version of the Acrobat Reader, you may wish to download one of these at http://www.adobe.com/products/acrobat/readstep2.html, or contact the PON Clearinghouse at chouse@law.harvard.edu, 800-258-4406 (within the U.S.), or 781-966-2751 (outside the U.S.) for further assistance. This restriction does not apply to the freely available Teacher’s Package Review Copies.
Ordering a single copy for review
If you wish to review the materials for a particular role simulation to decide whether you’d like to use it, then you should order a single Teacher’s Package for that role simulation. A PDF, or soft copy, version of the Teacher’s Package is also available as a free download from the description page of most role simulations and case studies. There is no need to order participant materials as well as a Teacher’s Package, as all Teacher’s Packages include copies of all participant materials. In addition, some Teacher’s Packages (but not all) include additional teaching materials such as teaching notes or overhead masters. Please note that the materials in Teacher’s Packages are for the instructor’s review and reference only, and may not be duplicated for use with participants.
Ordering copies for multiple participants
If you wish to order multiple copies of a role simulation for use in a course or workshop, simply enter the total number of participants in the box next to “Participant Copies.” There is no need to calculate how many of each role is required; the Clearinghouse will calculate the appropriate numbers of each role to provide, based on the total number of participants. For example, if you wish to order a 2-party role simulation for use with a class of 30 students, you would enter “30” in the box next to “Participant Copies.” You then would receive 15 copies of one role and 15 copies of the other role, for use with your 30 participants. As another example, if you ordered 30 participant copies of a 6-party role simulation, you would receive 5 copies of each role.
In the event that the number of participant copies you order is not evenly divisible by the number of roles in the simulation, you will receive extra copies of one or more roles. Participants receiving the extra roles may partner with other participants playing the same role, thus negotiating as a team. So, for instance, if you ordered 31 copies of a 2-party role simulation, you would receive 15 copies of the first role and 16 copies of the second role. One of the participants playing the second role would partner with another participant playing that same role, and the two would negotiate as a team.
×
