Sheila Heen, Scott Peppet and John Richardson

Two-party intra-organizational discussion between a newly-promoted manager and her division vice-president over work performance, responsibility for a new computer game project, and office environment issues

Seth Freeman, John Richardson, and Bruce Patton

Four-person, two-party, strategic decision-making exercise to highlight the cost-benefit analysis in determining whether to settle a medical malpractice case or to continue litigation

Winner of the 2003 CPR Award for Excellence in ADR (Outstanding Book Category)