View by:
Case Studies & Articles
Bruce Patton
Bruce M. Patton
Role Simulations
Roger Fisher and Bruce Patton
Two-party distributive negotiation over the sale of a rare automobileBruce Patton
Two-party, single-issue negotiation between a customer and a department store clerk about the return of a defective blenderMark Gordon, Elizabeth Gray, and Bruce Patton
Three-party, multi-issue internal corporate negotiation in preparation for external negotiation with community representativesMark Drooks, Andrew Tavel, Kenneth Hyatt, Mark Gordon, and Bruce Patton
Two-party, multi-issue integrative negotiation between brothers over the settlement of their father's estateBruce Patton and Mark Gordon
Six-party, multi-issue, intra-group negotiation among neighbors in preparation for an external negotiation regarding a local construction projectBruce Patton
Two-party short awareness-building exercise in which student and professor meeting regarding problems arising from a borrowed manuscript and the student's research aspirationsBruce Patton
Six-person, multi-issue mediation between two construction company representatives and two neighborhood residents over a construction project's safety and noise issues; mediated by two representatives of the bank financing the constructionBruce Patton
Two-party, short awareness-building negotiation between a professor and a student over an assignment submitted late due to a death in the student's familyRon Karp and Bruce Patton
Three-person distributive exercise consisting of two separate two-party negotiations between the representative of an estate and two separate coin dealers over the price of a silver coin collection large enough to affect the silver marketBruce Patton (adapted by Sheila Heen)
Four-party, two-stage negotiation between an auto mechanic and a client and their respective attorneys over a disputed repair bill; first stage involves lawyer-client interviews and second stage involves negotiationBruce Patton
Two-party negotiation between lawyers for an auto mechanic and a customer over a disputed auto repair billDavid Eun and Bruce Patton
Two-party negotiation between a minister and a school principal over how to address racial tensions arising from alleged shoplifting at a local grocery storeIrma Tyler-Wood and Bruce Patton
Multi-party negotiation among hospital committee members over the allocation of scarce life-saving resourcesRon Karp and Bruce Patton
Two-party conversation between an employee and his supervisor regarding the employee's recent poor job performance and potential terminationBruce Patton
Two-team, ten-party international crisis negotiation between U.S. and "Kaotian" military and security officials to address Kaotian seizure of an American vessel and the ensuing military crisisRon Karp and Bruce Patton
Three-party brief negotiation among a supervisor and two employees who are each asking for a raiseBruce Patton
Two-party highly political negotiation between a lawyer for Nazi convention organizers and a town attorney a permit application for a Nazi Party parade in a Jewish neighborhoodLawrence Susskind and Bruce Patton
Two-party negotiation or mediation between church and neighborhood representatives over the possible use of church facilities for services for the mentally challengedRon Karp and Bruce Patton
Two-party plea bargaining negotiation between a prosecutor and the court-appointed defender for a man accused of abusing his wife, who refuses to sign the complaint against himBruce Patton, Mark Gordon and Andrew Clarkson
Two-party integrative negotiation between the lawyers for business partners concerning the ownership of a new computer program one of them has developedBruce Patton
Three-party, scoreable, single-issue negotiation among three manufacturers over two- or three-party coalitions for complying with waste cleanup regulations; variation of Three-Party Coalition ExerciseTwo-party integrative negotiation between agents for an opera singer and an opera house regarding a possible contract for an upcoming production
Wayne Davis, Mark N. Gordon and Bruce Patton
Two-party integrative negotiation between agents for an opera singer and an opera house regarding a possible contract for an upcoming production, under conditions of full disclosure.David Eun and Bruce Patton
Three-person mediation involving representatives of local Korean and African-American communities over racial tensions arising from an alleged shoplifting incident; a city representative serves as the mediatorBruce Patton
Two-party negotiation between a customer and a returns clerk about the return of a defective software packageBruce Patton
Simple two-party awareness-building negotiation between a student and a professor regarding an assignment submitted after the deadlineSeth Freeman, John Richardson, and Bruce Patton
Four-person, two-party, strategic decision-making exercise to highlight the cost-benefit analysis in determining whether to settle a medical malpractice case or to continue litigationLawrence Susskind and Bruce Patton
Three-person, integrative, facilitated negotiation with two department heads and a Human Resources observer/facilitator regarding the possible transfer of an employee from one department to the otherBooks
Book
A straightforward, universally applicable method for negotiating personal and professional disputes without getting taken-and without getting angry.
