The Right Way to Say I’m Sorry

New research sheds light on how to make the most of an apology in negotiation.

By PON Staff on June 17th, 2016

Article Excerpt

On April 6, former Massey Energy CEO Donald Blankenship was sentenced to a year in prison and a $250,000 fine, the maximum punishment allowed, after receiving a misdemeanor conviction for conspiring to flout mine safety rules. In 2010, 29 Massey miners were killed in the Upper Big Branch coal dust explosion in West Virginia, while … Read The Right Way to Say I’m Sorry

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The Right Way to Say I'm Sorry
New research sheds light on how to make the most of an apology in negotiation.
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