The insincere negotiator: The risks of emotional displays

By on

Article Excerpt

Anger can carry an advantage in negotiation, past research has shown. When we display anger, our counterparts tend to view us as powerful and intimidating. Consequently, they make more concessions than they would ordinarily and lower their demands.

On the flip side, negotiators who appear happy tend to do worse than others. Happiness and contentedness appear

You have reached a subscribers-only page for accessing the archive of Negotiation Briefings. A username and password are required. Not yet a subscriber? Wait till you see all that you’ve been missing. Why not start your subscription to Negotiation Briefings right now!

IN THIS ISSUE
WHAT’S NEW

Don’t miss our three-day course, Negotiation and Leadership: Dealing with Difficult People and Problems, on December 8, or William L. Ury’s one-day course, The Art of Saying No, on December 11, both in Cambridge, Mass www.executive.pon.harvard.edu to find out more.

Download the Negotiation Briefings Special Report “Dealing with Difficult People” by visiting www.pon.harvard.edu/free-reports

IN FUTURE ISSUES

The upside of asking for advice

The fine line between bluffing and fraud