Getting Together:
Building Relationships As We Negotiate

by Roger Fisher and Scott Brown
Houghton Mifflin 1988 (Hardcover)
Penguin Books 1989 (Paperback)

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Description:

Expanding on the principles, insights, and wisdom that made Getting to Yes a worldwide bestseller, Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise. Getting Together takes you step-by-step through initiating, negotiating, and sustaining enduring relationships-in business, in government, between friends, and in the family.

The Steps:

• Rationality-Balance emotion with reason.
• Understanding-Learn how others see things.
• Communication-Always consult before deciding . . . and listen
• Reliability-Be wholly trustworthy, but not wholly trusting.
• Persuasion, not coercion-Negotiate side by side.
• Acceptance-Deal seriously with those with whom you differ.

"This is the last best word on Resolving Differences."

--John Kenneth Galbraith