Douglas Stone

Doug is an affiliate of the Harvard Negotiation Project and a Lecturer on Law at Harvard Law School. He is also a partner at Triad Consulting where he consults to a wide range of organizations, including Fortune 500 companies, law firms, non-profits, and universities. He lectures widely on the subjects of leadership, negotiation, and communication, and has appeared on many TV and radio shows.

In the public sector, Doug has taught and mediated in challenging conflicts around the world. He has worked with mediators and journalists in South Africa, Greek and Turkish political and community leaders in Cyprus, educators in Medellin, Colombia, and diplomats at the Organization of African Unity in Addis Ababa, Ethiopia. He is currently assisting a group of police, prosecutors, nurses, hotline attendants, and advocates in the Boston area to provide more effective services to victims of rape.

Doug is co-author, along with Bruce Patton and Sheila Heen, of Difficult Conversations: How to Discuss What Matters Most (Penguin, 2000), a New York Times Business Bestseller. His articles on negotiation and conflict resolution have appeared in the New York Times, the Los Angeles Times, and the Boston Globe.

Doug graduated from Brown in 1980, and Harvard Law School in 1984. Prior to returning to Harvard, he practiced transactional and regulatory banking law at firms in Boston and New York.

Publications

  "Building Bridges: A Curriculum for High School Students," Stone, unpublished
  "Common Tensions in Facilitating," Stone, Heen & Thorne, unpublished
  Difficult Conversations: How to Discuss What Matters Most Stone, Patton & Heen, Viking Penguin (1999)
  "Effective Coaching," Stone, unpublished
  "The Facilitation Handbook," Stone & Heen, unpublished (1994)
  "The Four Toughtest Talks in Business," Michael Kaplan, Fast Company (1997)
  "How to Talk to an Intimidator," Stone, Patton & Heen (1999)
  "Interests: Try to Understand What the Parties Really Want," Clarkson & Stone (1989)
  "Options: Search for Creative Options that Satisfy Interests," Clarkson & Stone (1989)
  Real College: The Essential Guide to Student Life, Stone & Tippett, Penguin (2004)
  "Some Thoughts on Communication," Stone, unpublished (1994)