Dear business colleague,

Conventional wisdom says that everybody negotiates constantly— about nearly everything — but few people negotiate well.

We negotiate with customers and suppliers…with colleagues and the boss…with our spouse and children. But do we negotiate skillfully and wisely?

Great negotiation skills can make you successful in every aspect of your life. Poor negotiation skills can cost you money, time — even highly valued personal relationships.

So, how are your negotiation skills? Are you consistently getting your desired outcome?

What about your counterparts? Do they obtain their objectives, too?

What’s your negotiation strategy for managing a conflict?

Is it interest-based — attempting to reconcile each party’s interests?

Does a divergence of interests threaten to derail negotiations?

Experienced negotiators know that compromise seldom succeeds. The best negotiation strategy results in a deal that works for all parties.

Win/lose is really lose/lose.

Collaboration — working together toward an intersection of common goals — has the best chance of a truly successful and sustainable outcome.

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Unconventional conflict management approaches that keep interest-based bargaining alive

Are you ready to reconsider how to handle conflict management?

In The New Conflict Management: Strategies for Dealing with Tough Topics & Interpersonal Conflicts you’ll discover:

• Four questions to ask yourself during a dispute that will keep you from losing sight of your underlying interests
• Why you must educate yourself about mediation, negotiation and other non-litigation options
• How to deal with a difficult opponent by enabling him or her to save face
• How to recognize the hidden conflict behind the stated issues
• How to disarm your opponent by developing the skills of an “active listener”
• Four strategies for creating value out of conflict
• The better alternative to compromise and how to attain it
• How to identify relative preferences, priorities and resources for a better, mutually beneficial outcome
• How to structure a contingency agreement when no one can forecast future value
• The importance of addressing implementation problems up front
• What you must understand about your lawyer’s role in a negotiation
• How litigation and negotiation can be pursued simultaneously
• When to ask a third party to mediate a negotiation

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Advice on building successful agreements and partnerships from a source you can trust

The Program on Negotiation at Harvard Law School is a world-renowned research center committed to improving the theory and practice of negotiation and conflict management.

In this free special report, the experts and editors from Harvard’s Program on Negotiation offer a sampling of advice from past issues of Negotiation, the monthly newsletter of negotiation strategy that helps you build agreements and partnerships.

The New Conflict Management: Strategies for Dealing with Tough Topics & Interpersonal Conflicts will help you:

• Negotiate in the shadow of legal proceedings
• Improve relationships — even with difficult people
• Create value in the midst of disputes

You could be reading The New Conflict Management: Strategies for Dealing with Tough Topics & Interpersonal Conflicts free special report just moments from now.

That’s right. You can access your copy immediately, via Internet download. There’s no charge, and no obligation.

I urge you to download The New Conflict Management: Strategies for Dealing with Tough Topics & Interpersonal Conflicts right now.

Cordially,

Robert H. Mnookin
Samuel Williston Professor of Law
Harvard Law School
Chair of the Program on Negotiation

P.S. Your reputation and success as a manager or practitioner often depend on possessing and exercising skills in negotiation.

The articles in this free special report from the Program on Negotiation at Harvard Law School are centered on the art of satisfying the diverse interests of both sides of a controversy or dispute.

You won’t find a more authoritative source of rigorous research and scholarship on negotiation and dispute resolution.

Here’s how to download The New Conflict Management: Strategies for Dealing with Tough Topics & Interpersonal Conflicts immediately:

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