WEEK ONE: July 9-13
A. Beyond Yes One:
Deeper Wisdom and the Art of Negotiation (Fundamentals)
with Erica Ariel Fox & Mark Thorton
B. Navigating Deep Waters with Clients:
Strong Emotions as a Resource, Not a Barrier
with Mario Patera & Ulrike Gamm
C. The Energy of Conflict:
Lessons from Aikido and the Dynamics of Movement
with Walter Samuel Bartussek & Michiel Kruyt
D. Into the Heart of Conflict:
Mastery for Mediators (for Advanced Mediators)
with Kenneth Cloke
WEEK TWO: July 16-20
E. Beyond Yes Two:
Deeper Wisdom and the Art of Negotiation (Advanced)
with Erica Ariel Fox & Mark Thornton
F. The New Lawyer:
Expanding Conceptions of Law Practice
with David Hoffman, David Hall & Susan Daicoff
G. The Enneagram:
A Catalyst for Insight and Change
with Helen Palmer & Louise Phipps Senft
H. Christian Perspectives on Conflict & Resolution:
A Dialogue on the New Testament
with Sheila Heen & Guests
I. Peacebuilding from the Ground Up
with Anthony Wanis St. John & Swanee Hunt
WEEK ONE: July 9-13
A. Beyond Yes One:
Deeper Wisdom and the Art of Negotiation (Fundamentals)
Erica Ariel Fox & Mark Thornton
Beyond Yes One is the Insight Initiative’s flagship course for introducing the interplay between negotiation and wisdom tradition ideas and practices. Participants will learn the basic Beyond Yes method that moves negotiators from competence toward mastery. In this course we introduce a system we call “archetypes and autobiography” to help people map their own obstacles and paths to success in light of timeless systems for understanding human nature. Drawing on presentations, reflection, partner and group exercises, and simple insight practices, this class is an excellent gateway into the places beyond reason and emotion where our true wisdom and best skills reside. The tools, techniques and insight of the Beyond Yes framework apply to all of life’s negotiations, whether professional or personal.
Erica Ariel Fox is the Founder and Director of the Harvard Negotiation Insight Initiative and a Lecturer on Law at Harvard Law School. She is internationally recognized as an emerging thought leader and pioneer for her work integrating wisdom traditions and insights of spirit into the negotiation and conflict resolution field. She has been teaching with the Program on Negotiation since 1996, and builds her work on the teaching of her mentors, including Robert Mnookin, Frank E.A. Sander, Michael Wheeler, Roger Fisher, Bruce Patton and William Ury. She has published several articles and is now working on her first book.
Mark Thornton is a former Chief Operating Officer for a US investment bank. Over the past 25 years, he has learned insight traditions from a number of wisdom masters and applied these practices in every day business situations. He now teaches these wisdom tradition practices to corporate clients such as The New York Times, Deloitte Touche, Martha Stewarts Omnimedia and thought leaders from TIAA-CREF, JPMorgan, The United Nations, IBM, IMG, Lazard's and various hedge funds. He has lectured at the Jacob Javitz Center in New York City and has been the keynote speaker on wisdom practices at a number of financial industry events. He is the author of a book on meditation practices for busy people.
B. Navigating Deep Waters with Clients:
Strong Emotions as a Resource, Not a Barrier
Mario Patera & Ulrike Gamm
In many consulting, decision-making, and mediation processes, emotions are considered as interferences or even blockades and are consequently de-valuated as irrational. Strong emotions, it is said, need to be overcome in a client-relationship in order to be able to achieve a positive working atmosphere. However, modern neurophysiology teaches us the opposite: at all times emotions influence our perceptions and behaviour. Emotions cannot, as the saying goes, be “checked at the door.” So instead of working against emotions, how can we use them as resources when approaching our clients? How can we use them as a bridge to get in deeper contact with clients’ interests in order to develop satisfying sustainable solutions? This course is for everyone who has struggled to give their best to clients who have strong emotions. For those who fear or dislike the strongly emotional client, or those who are drawn to the emotional level and want to deepen their professional and personal mastery, this course will provide frameworks and skills to navigate these situations successfully.
Mario Patera is the head of the Department for Intercultural Competence at the Faculty for Interdisciplinary Research and Continuing Education at the University of Klagenfurt/Austria. He is a well-known Austrian mediator, psychotherapist and coach who introduced mediation to the teaching programme at several Austrian Universities. He is particularly well-known for his depth in dealing with the range of human emotions in conflict. Through his training courses managers, lawyers, architects and other professionals have changed their mental models in dealing with strong emotions and conflicts.
Ulrike Gamm is a change management consultant and mediator in Vienna/Austria. Over the past 20 years she has worked in several African and Asian Countries and she was one of the first consultants working in Central European countries. In her innovative training approaches she combines various art techniques to support individual as well as organisational transformation processes. Her teaching brings forward a unique level of intuition and emotional perception. She is wonderfully gifted in the arts of deep listening and profound understanding of people, including clients and conflict situations.
Mario and Ulrike are the co-founders of the "International Summer School on Business Mediation", a highly innovative biannual gathering of European business mediators at Admont/Austria (www.isbm.at).
C. The Energy of Conflict:
Lessons from Aikido and the Dynamics of Movement
Walter Samuel Bartussek & Michiel Kruyt
It is common knowledge that more communication takes place through body language than through the spoken word. Yet most of us know very little about what the body has to teach us. This class looks directly into the worlds beyond speech – to mindsets, movement, and energy – to see what wisdom they hold for understanding and transforming conflict. We will learn from different traditions what ancient masters taught about directing our life force – often called “chi” or “qi” – for building harmony rather than violence. This includes themes such as centering to find and maintain balance, giving and receiving, grounding ourselves, blending with another energy rather than resisting it, and the difference between strength and force. This range of ideas and practices opens vast territory for increasing our skills at negotiation, mediation, leadership and decision-making. Participants will gain deep insights into their own life strategies for handling and surviving life’s challenges and conflicts. They will leave with a clear path for enhancing the way they operate stemming from expanded awareness about what drives the behavior of self and others. These insights provide more freedom of choice and creativity in responding to all of life's events. This course is for anyone who would like to learn how to observe themselves and others more holistically and how to look beyond patterns of spoken communication for insight into conflict and their own inner nature. No experience in movement is necessary for this class – our activities will involve physical meditation and movement that is very gentle and available to anyone who can walk comfortably.
Walter Samuel Bartussek, from Vienna, Austria, is an international teacher of somatic techniques. His work includes giving instruction in body language and nonverbal communication, body awareness, mental training and the mimo-sonance-method that he developed to give people deep insights into their own conflict patterns. For over 15 years, he has taught mime and movement on stage at the acting institute of the Bruckner University in Linz, and lectured on body expression and mental training at the Universitity for Music and Performing Arts in Vienna and Graz. He has directed the Gold Egg, a Viennese mime studio, for almost 25 years. He is the author of two books, one on the subject of mime, the other on body awareness that has won several awards. He has toured and participated at festivals with his own mime shows throughout Europe, Canada, South East Asia and the United States, and has appeared in numerous opera and theater productions and TV shows. He has enormous skill at helping everyday people to see insights about themselves through simple movement. He is likewise able to help people chart a path of growth and change through small changes in the way they use their energy and their body.
Michiel Kruyt is a consultant with McKinsey & Co’s mindsets & capabilities practice. He concentrates on clients’ personal and organizational transformations – addressing mindsets and behaviors to build new capabilities and achieve sustained performance improvements. He designs and facilitates integrated intervention programs for organizational change and top team effectiveness. Before joining McKinsey, Michiel was an executive with Unilever, working in the Netherlands, Italy and the USA. Michiel has studied numerous wisdom schools (Christianity, Buddhism, Sufism, Hinduism, Yogananda’s Kriya Yoga) and their practices. He is a daily practitioner and teacher of meditation. He practices Aikido as a way to strengthen the mind and body to achieve integration and to master effortless use of energy. He is an experienced workshop leader in bringing these ancient systems of thought and practice to the contemporary professional to foster growth and improvement at work and at home.
D. Into the Heart of Conflict:
Mastery for Mediators (for Advanced Mediators)
Kenneth Cloke
At the center of every conflict lies its heart, and a potential for resolution, transformation, and transcendence. Therefore, every conflict has a capacity to ensnare and entrap, or liberate and transform us, along with the relationships and systems that created it. By opening peoples’ hearts in conflict, we initiate their evolution to higher orders of conflict. This course is offered for advanced mediators with significant professional experience who want to push the frontier of their expertise. The course will assist participants in using conflict to revitalize their personal and work lives, and locate the transformational and transcendent capacity of conflict resolution. It will also explore the language of conflict, accusations of evil, and resort to war, terrorism and power-based solutions in conflicts of all varieties and scales.
**Please note that this course is limited to participants who have been mediating for at least five years and have mediated a minimum of 100 cases.**
Kenneth Cloke is Director of the Center for Dispute Resolution in Santa Monica, California and a mediator, arbitrator, consultant and trainer. He specializes in resolving complex multi-party conflicts, including community, grievance and workplace disputes, collective bargaining negotiations, organizational and school conflicts, sexual harassment and discrimination lawsuits, and public policy disputes, and in designing conflict resolution systems for organizations. He is a nationally recognized speaker and leader in the field of conflict resolution, and a published author of many journal articles and several books. He is particularly gifted at working with advanced mediators and guiding even very experienced mediators to new levels of understanding and skill.
WEEK TWO: July 16-20
E: Beyond Yes Two:
Deeper Wisdom and the Art of Negotiation (Advanced)
Erica Ariel Fox & Mark Thornton
Beyond Yes Two is a deeper look at the terrain that moves us from competence to mastery in negotiation. Following in the direction of Beyond Yes One (Fundamentals), this more advanced class guides participants through the second part of the Beyond Yes method. In this course we will look at a robust system for understanding the self that draws on centuries of thought about adult human development. We will explore our own behavior in negotiation and the patterns in our own lives around conflict to understand deeply where we already are successful and where our capability may be more limited. Using the insights of these ancient maps and practices from timeless wisdom traditions, participants can break through stuck patterns in their ways of operating and open to entirely new ways of relating to self and others. This learning creates vast new possibilities both at work and at home. Beyond Yes One (Fundamentals) is recommended prior to taking Beyond Yes Two (Advanced) -- though this is not required.
Erica Ariel Fox is the Founder and Director of the Harvard Negotiation Insight Initiative and a Lecturer on Law at Harvard Law School. She is internationally recognized as an emerging thought leader and pioneer for her work integrating wisdom traditions and insights of spirit into the negotiation and conflict resolution field. She has been teaching with the Program on Negotiation since 1996, and builds her work on the teaching of her mentors, including Robert Mnookin, Frank E.A. Sander, Michael Wheeler, Roger Fisher, Bruce Patton and William Ury. She has published several articles and is now working on her first book.
Mark Thornton is a former Chief Operating Officer for a US investment bank. Over the past 25 years, he has learned insight traditions from a number of wisdom masters and applied these practices in every day business situations. He now teaches these wisdom tradition practices to corporate clients such as The New York Times, Deloitte Touche, Martha Stewarts Omnimedia and thought leaders from TIAA-CREF, JPMorgan, The United Nations, IBM, IMG, Lazard's and various hedge funds. He has lectured at the Jacob Javitz Center in New York City and has been the keynote speaker on wisdom practices at a number of financial industry events. He is the author of a book on meditation practices for busy people.
F. The New Lawyer:
Expanding Conceptions of Law Practice
David Hoffman, David Hall & Susan Daicoff
A new conception of law practice is beginning to take hold within the legal profession, and along with it a new conception of what it means to be a lawyer. Participants will gain a deeper understanding of these innovative approaches to the practice of law -- including such diverse approaches as collaborative law, restorative justice, therapeutic jurisprudence, transformative mediation, and holistic law -- and their relevance to various challenges facing the legal profession. This course will draw on recent writings on this topic, including Prof. Hall’s book, The Spiritual Revitalization of the Legal Profession: A Search for Sacred Rivers, Steven Keeva’s Transforming Practices: Finding Joy and Satisfaction in the Legal Life, Prof. Daicoff’s article “Law as a Healing Profession: The Comprehensive Law Movement,” and Bringing Peace into the Room: How the Personal Qualities of the Mediator Impact the Process of Dispute Resolution (co-edited by David Hoffman and Daniel Bowling). In addition, the course will offer opportunities for experiential learning through role plays and discussions, in which participants will explore broader, more humane dimensions in the role of counselor and advocate, new methods of resolving conflict, and the spiritual dimensions of practicing law as a means of fostering personal growth and promoting social justice.
David Hoffman is a national leader as a mediator, arbitrator, and attorney, as well as a true visionary about new directions for the legal profession. Before founding Boston Law Collaborative, LLC, he was a member of The New Law Center, LLC, and before that, a partner at Hill & Barlow where he practiced for seventeen years. David's practice is focused on resolving conflict in family, business, and employment cases. He is the co-author of Massachusetts Alternative Dispute Resolution (with Prof. David Matz) (Michie 1994) and co-editor of Bringing Peace into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution (with Daniel Bowling) (Jossey-Bass 2003). David is the immediate past chair of the ABA Section of Dispute Resolution and is enormously respected for his skills as well as his character.
David Hall served as dean of the Northeastern University School of Law from 1993 until he was named provost of Northeastern University in 1998. He returned to the law school faculty in 2003. In 1997, he was named Outstanding Dean of the Year by the National Association of Public Interest Lawyers. He also received the Massachusetts Black Lawyers Outstanding Contribution to the Legal Profession Award in 1993. He teaches courses in Contracts, Racism and American Law, and Professional Ethics; his areas of specialization are civil rights, legal education, and social justice. He lectures nationally and writes on issues of social justice, diversity, affirmative action, and equal justice and educational transformation. His current research focuses on the law and spirituality, the subject of his book, The Spiritual Revitalization of the Legal Profession: A Search for Sacred Rivers (2005). David is well-known for his power as an orator and as an inspiration to lawyers for what is possible when they are true to themselves and the calling of the profession.
Susan Daicoff is Professor of Law at Florida Coastal School of Law. She has worked as a lawyer and therapist in private practice and also trained in clinical psychology. Susan is a leading voice in the emerging “comprehensive law movement”, an effort to promote alternative approaches to lawyering. She is considered by many to be the leading national expert on the topic of expanding choice for those in the law in order to return meaning, purpose and satisfaction to their lives in the profession. Her many publications include Lawyer, Know Thyself: A Psychological Analysis of Personality Strengths and Weaknesses (APA Books, 2004); Law as a Healing Profession: The Comprehensive Law Movement, 6 Pepp. Disp. Resol. J. 1 (2006); Asking Leopards to Change Their Spots: Can Lawyers Change? A Critique of Solutions to Professionalism by Reference to Empirically-Derived Attributes, 11 Geo. J. Legal Ethics 547 (1998); Lawyer, Know Thyself: A Review of Empirical Research on Attorney Attributes Bearing on Professionalism, 46 Am. U. L. Rev. 1337 (1997); Oxymoron? Ethical Decision-Making By Attorneys: An Empirical Study, 48 Fla. L. Rev. 197 (1996); and Making the Practice of Law Therapeutic for Lawyers: Therapeutic Jurisprudence, Preventive Law, and the Psychology of Lawyers, 5 Psychol. Pub. Pol’y. & L. 811 (1999).
G. The Enneagram:
A Catalyst for Insight and Change
Helen Palmer & Louise Phipps Senft
The Enneagram is a system of personality types that blends a number of ancient wisdom traditions with modern psychology. While the origins of this system date back many centuries, the Enneagram has enjoyed a renaissance in the last few decades as a source of insight that fosters deep individual change. The central teacher who re-discovered the Enneagram and made it accessible for people today is Helen Palmer, the lead faculty of this class. The focus of the week will be on self awareness, the ongoing attention to one’s internal state, and the profound influence this has on the way we “do” conflict. At its core the Enneagram helps us understand the unconscious motivation, our fixated attention, from which we operate. When we are aware of how our attention and motivation operate and when we develop mindfulness practices, we can focus on change that helps us be more productive, proactive and responsible in our professional practice and in our personal lives. Understanding other personality types contributes to our capacity to experience empathy and compassion both professionally and personally. Participants will type themselves, hear from others in the narrative tradition, discuss attributes and motivations of their type, practice methods that loosen the fixation of type, and interact with each other and the presenters. This class is for professionals who work with people in conflict, either as mediators, counselors, advisors, advocates, coaches, managers, and so on.
Helen Palmer was introduced to the Enneagram by Claudio Naranjo in the late 1960s. Since that time she has become pre-eminent in the field of Enneagram studies. A teacher of psychology and intuition, she has made many original contributions toward understanding how meditation and awareness training relate to the nine psychological types. Helen has authored five highly acclaimed books in the field of human consciousness. The Enneagram and The Enneagram in Love and Work are international bestsellers on the Enneagram topic and are now published in 21 languages. Though many people teach classes on the Enneagram, people travel far and wide for the unique opportunity to study with Helen herself, the true modern source and contemporary thought leader on the Enneagram throughout the world. Together with David Daniels, M.D., Helen co-founded and co-directs The Trifold School of Enneagram Studies™, reflecting her 30-year commitment to bridging personal and spiritual realities. She also has developed and teaches an in-depth psychological-spiritual curriculum for gaining personal and professional freedom. She presents classes around the world that focus on key topics of psychological and spiritual integration.
Louise Phipps Senft founded the Baltimore Mediation Center in 1993, the first mediation firm in Maryland. Baltimore Mediation offers facilitation, mediation and conflict resolution services and training, all from the transformative framework. Louise, also a law professor, has provided workshops and mediation services to thousands of individuals in family, employment, business, board, non-profit, church, university and government and agency settings. She was selected as part of the first national certified mediation training team for the United States Postal Service REDRESS Program for EEO/discrimination complaints and other workplace disputes. From 1998 through 2001, she trained mediators across the country as part of the USPS national rollout, over 2500 outside neutrals from 32 states, as well as over 18,000 labor and management representatives.
Louise is also a certified Enneagram teacher and associated with the Trifold School for Enneagram Studies and the International Association of Enneagram Teachers in the Narrative Tradition. She offers Enneagram workshops on greater productivity and personal satisfaction, emotional intelligence and self-awareness for judges, executives, managers and families. With her experience in both domains, Louise is particularly well-suited to bridge the system of the Enneagram with the theory and practices of mediation and conflict resolution.
H. Christian Perspectives on Conflict & Resolution:
A Dialogue on the New Testament
Sheila Heen & Guests
This course will explore what we can learn about relationships, conflict and resolution from Christian perspectives. We will look together at sources from the New Testament, Old Testament and prominent Christian writers. What can we learn about our conflicts with others, with ourselves, and with our faith? About forgiveness? How might faith influence our practice as professionals and as human beings? This course will examine relevant texts and engage the group in understanding its meaning - asking good questions rather than giving final answers. We will draw on guest speakers and participants' perspectives as we grapple together with the intersection of faith, professional practice, and personal struggles. Participants of all backgrounds are welcome.
Sheila Heen is a partner at Triad Consulting Group and a Lecturer on Law at Harvard Law School where she teaches Negotiation. She also teaches courses for executives and lawyers through Harvard's Executive Education series. Through her consulting practice Sheila has worked with a wide variety of clients. In addition to corporate clients like Ford, Fidelity, and IBM, she has also provided training for the Singapore Supreme Court, assisted Greek and Turkish Cypriots grappling with the conflict that divides their island, and mediated labor disputes for Canadian National Railway. She is currently working with The Citadel - the military college of South Carolina - as they make the transition to coeducation.
Sheila is a co-author of Difficult Conversations: How to Discuss What Matters Most, (Penguin 2000) which has appeared on the New York Times Business Bestseller List. Her advice is being used by executives and IT professionals navigating fast-paced change, HR departments laying the foundation for honest and skillful management practices, teams managing strategic alliances, as well as husbands, wives and others managing differences in long-term relationships.
Sheila has appeared on NPR's Diane Rehms Show, The Connection with Christopher Lydon, the G. Gordon Liddy Show, and Oprah, and her articles on negotiation have appeared in publications as diverse as Real Simple, Oprah's O Magazine, USA Weekend, and the Negotiation Journal.
I. Peacebuilding from the Ground Up
Anthony Wanis St. John & Swanee Hunt
When we think of negotiating peace, most of us imagine diplomats seated at an international summit or behind-closed-doors at Camp David. In fact, full peace never simply comes from negotiated agreements, regardless of how good they are. The 'construction' of peace is something that begins before, continues through and after the negotiation of a formal peace agreement. Concretely, it includes things like people-to-people contacts across enemy lines, reconciliation, human rights, dialogue, the non-violent resolution of differences, and the implementation of a range of smaller agreements. We live in a time of rampant violent conflict and social injustice. We can often feel helpless at the mercy of elected leaders and high-level dignitaries. This course gives participants an opportunity to explore the vast range of ways in which everyday people make the world we live in more peaceful. We will see how the negotiation of sustainable peace is more possible than ever as more people learn the skills, concepts and examples that provide us with the knowledge and tools to transform the communities, societies, and ultimately, the world we live in. We will look at real conflicts and peacebuilding situations around the world, from Spain to Sri Lanka. We will also dialogue about the efforts we can make in our own lives to be agents of building peace.
Anthony Wanis-St. John is an Assistant Professor of International Peace and Conflict Resolution at American University’s School of International Service. He is also a Research Associate with the Center for International Conflict Resolution at Columbia University. He earned his Ph.D. (2001) and M.A.L.D. (1996) from the Fletcher School, Tufts University and was a Doctoral Fellow at Harvard Law School’s Program on Negotiation.
He has taught in graduate programs at UMASS Boston’s Dispute Resolution Program; Tufts University, The Fletcher School; Johns Hopkins University, Nitze School of Advanced International Studies and in the executive education programs at Harvard Law School. Anthony consults with the World Bank on international ADR programs throughout Latin America and consults on peacebuilding projects in the Middle East and elsewhere. He also has extensive experience mediating disputes within partnerships, corporations and government agencies as well as between unions and management.
Anthony’s ongoing research projects include the role of civil society in peace processes and the Iran-EU nuclear negotiations. Additional research interests include implementation problems in peace processes; culture and negotiation; complex adaptive systems; and global health and conflict resolution. He is a US citizen who was born in Cairo, Egypt in 1965 of Egyptian, Palestinian and Lebanese origins. He speaks fluent French and Spanish as well as basic Arabic.
Swanee Hunt is the founding director of the Women and Public Policy Program at Harvard’s Kennedy School of Government, where she also teaches. An expert on domestic policy and foreign affairs, she is president of Hunt Alternatives Fund, a foundation committed to provoking social change at local, national, and global levels.She chairs The Initiative for Inclusive Security (including the Women Waging Peace Network), which advocates for the full participation of all stakeholders, particularly women, in peace processes, and she has conducted training for women leaders in more than 40 countries.
From 1993 to 1997, Hunt served as ambassador to Austria, where she hosted negotiations and international symposia focused on stabilizing the neighboring Balkan states. She has provided news commentary and analysis on international and domestic television networks, including CNN, MSNBC, PBS and CBS Evening News. She has authored numerous articles for American and international newspapers and professional journals including Foreign Affairs, Foreign Policy, International Herald Tribune, Chicago Tribune, Boston Globe, Denver Post, Dallas Morning News, and Rocky Mountain News. Her book, This Was Not Our War: Bosnian Women Reclaiming the Peace, won the 2005 PEN/New England Award in the non-fiction category and included a foreword by former President Clinton. Her memoir, Half-Life of a Zealot, was published in October 2006.
Hunt is a member of the Council on Foreign Relations and serves on the boards of Crisis Group and USA for UNHCR. She holds two master’s degrees, a doctorate in theology, and three honorary degrees.
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