Lawrence Susskind, Ford professor of Urban and Environmental Planning, The Massachusetts Institute of Technology; author of Built to Win; co-author of Breaking Robert’s Rules and Breaking the Impasse
Mediation is often thought of as a last step to adjudicate disputes. In this posting, professor Lawrence Susskind spells out the hidden advantages of using mediation early in the process to solve problems and reach voluntary compliance agreements. He reveals the three requirements necessary for problem-solving mediation in a practical case study.
