Conflict in Workgroups (ConRes 636)
MCCORMACK GRADUATE SCHOOL OF POLICY STUDIES

FALL 2012

Instructor:
Eben Weitzman
617-287-7489
www.disres.umb.edu

This course provides the participant with an opportunity to develop a deeper understanding of the dynamics of work groups, with an emphasis on processes of conflict within them, and to develop skills to deal constructively with intra- and inter- group … Read More 

Research Methods (ConRes 635)
MCCORMACK GRADUATE SCHOOL OF POLICY STUDIES

SPRING 2011

Instructor:
Eben Weitzman
617-287-7489
www.disres.umb.edu

This course meets with three primary objectives: to provide students with a basic “literacy” in research methods, enabling them to be critical consumers of literature reporting research findings; to introduce students to the role and use of research methods in conflict intervention work; and … Read More 

Advanced Intervention (DisRes 626)
MCCORMACK GRADUATE SCHOOL OF POLICY STUDIES

FALL 2012

Instructor:
Darren R. Kew

This course applies the principles of mediation and other forms of intervention to a particular context. Each year, the specific course context changes. Possibilities include intervention in environmental disputes, family disputes, organizational disputes, or international disputes.

(Tuesday 6:30 p.m.-8:30 p.m.) … Read More 

Conflict Resolution Systems for Organizations (DisRes 625)
MCCORMACK GRADUATE SCHOOL OF POLICY STUDIES

SPRING 2011

Instructor:
David Matz
617-287-7489
www.disres.umb.edu

This course is designed to deepen students’ understanding of open and hidden organizational conflict and the formal and informal dispute resolution systems that address or obscure these conflicts. Students will examine different kinds of conflict management systems and the criteria for … Read More 

Cross-Cultural Conflict (ConRes 624)
MCCORMACK GRADUATE SCHOOL OF POLICY STUDIES

FALL 2012

Instructor:
Rezarta Bilali
617-287-7489
www.disres.umb.edu

A full understanding of cross-cultural conflict requires the integration of knowledge from a range of different fields. This course takes an interdisciplinary look at the special problems posed for conflict resolution by cultural and inter-group differences. We will draw on relevant theory and research … Read More 

Introductory Theory (ConRes 623)
McCormack Graduate School of Policy Studies

FALL 2012

Instructors:
Rezarta Bilali
617-287-7489
www.disres.umb.edu

This course examines the theories and assumptions underpinning the practice of negotiation and mediation. It identifies the major schools of thought that influence models in practice and shape research agendas. It examines theories critically, with three aims—uncovering implicit assumptions of practice, testing those assumptions against … Read More 

Negotiation (ConRes 621)
McCormack Graduate School of Policy Studies

FALL 2012

Instructor:
David Matz
617-287-7489
www.disres.umb.edu

Negotiation is the bedrock skill in the field. The course addresses the development of negotiation skills and techniques and fosters student knowledge of the substantial body of negotiation theory now available. This course focuses on building students’ skills as negotiators. Students learn about alternative strategies … Read More 

Conflict Management: Strategies, Tactics, and Behavior (MMG747)
CAMBRIDGE COLLEGE SCHOOL OF MANAGEMENT

FALL 2011

Instructor:
Martha Belden
800-877-4723 X0163

This course explores different conflict management styles and situational considerations available to the individual that impact negotiations. It introduces theories and strategies that characterize the competitive bargaining styles and evaluates the consequences of using each. The course also explores planning, communication, … Read More 

Conflict Resolution in Multi-Cultural Settings (MMG761)
CAMBRIDGE COLLEGE SCHOOL OF MANAGEMENT

SPRING

Instructor:
Shirley Harrell
800-877-4723 X0163

Today’s organizations may face greater potential for conflict than ever before in history. The marketplace, with its increasing competition and globalization, magnifies differences among people in terms of gender, race, ability, age, life orientation, personality, values, perceptions, languages, cultures, and national background. With … Read More 

Mediation in the Workplace (MMG 758)
CAMBRIDGE COLLEGE SCHOOL OF MANAGEMENT

SUMMER

Instructor:
Moshe Cohen
800-877-4723 X0163

Workplace mediation supplements or replaces institutional conflict resolution processes in order to increase job satisfaction, boost productivity, reduce employee turnover and decrease the chance of legal action. The course is designed to give the students the theory and skills necessary to begin to … Read More