Negotiation Skills

Negotiation is the process of discussion between two or more disputants, who seek to find a solution to a common problem, one that meets their needs and interests acceptably. Learning to be a skilled negotiator can help you make deals, solve problems, manage conflict, and preserve relationships. Negotiation strategies, techniques and tips can be found in our Negotiation Newsletter and skills are taught in our Executive Education programs and graduate programs.

Get the sequence right

Filed in Daily, Negotiation Skills

Adapted from “Set off a Chain Reaction,” by Michael Wheeler (professor, Harvard Business School), first published in the Negotiation newsletter.

Artful sequencing in negotiation means lining up deals so that each agreement increases the odds of nailing down the next one. A hedge fund manager might find that certain investors will decline to put their … Read More 

How entitled are you?

Filed in Daily, Negotiation Skills

Adapted from “Entitlement in Negotiation,” first published in the Negotiation newsletter.

Simon Gachter of the University of St. Gallen in Switzerland and Arno Riedl of the University of Amsterdam studied the tendency of negotiators to maintain allegiance to past norms concerning entitlement, even when those norms are unrelated to the parties’ real bargaining power. The researchers … Read More 

Aim high…or not?

Filed in Daily, Negotiation Skills

Adapted from “How High Should You Aim?”, first published in the Negotiation newsletter.

Research shows that moderately difficult goals can energize people and increase their performance. In negotiation, parties with relatively high aspirations often negotiate higher individual payoffs. But there can be a downside: impasse and unethical behavior may be more likely.

In a study conducted by … Read More 

A nudge in the right direction

Filed in Negotiation Skills

Adapted from the Negotiation newsletter.

A bank in the Philippines started a program that encouraged would-be nonsmokers to open savings accounts and, for six months, deposit the amount they would have spent on cigarettes. Customers who tested clean for nicotine after six months got their money back; otherwise, the funds were donated to charity. The program … Read More 

When “fairness” is a distraction

Filed in Daily, Negotiation Skills

Adapted from “Accept or Reject?” by Deepak Malhotra (professor, Harvard Business School), first published in the Negotiation newsletter.

Negotiators usually have strong feelings about fairness. Unfortunately, our fairness perceptions tend to be biased in a self-serving manner. Research has shown that, at the end of a negotiation, most people feel they were more cooperative … Read More 

Mnookin Discusses Elena Kagan on NHPR

Filed in Daily, Negotiation Skills, News

Professor Mnookin discusses Elena Kagan, Supreme Court nominee and former dean of Harvard Law School on New Hampshire Public Radio. Mnookin describes Kagan as a “remarkably gifted, likeable person. She has a brilliant legal mind and is an extraordinarily capable leader.”

To listen to the full interview, click here. … Read More 

Great expectations?

Filed in Negotiation Skills

Adapted from “Faulty Expectations,” first published in the Negotiation newsletter.

One of the most common, clear recommendations to emerge from negotiation literature is the need to consider the other party’s decisions. Ample evidence shows that negotiators too often fail to think about the other negotiator or do so in a simplistic manner. Professors Kristina A. Diekmann … Read More 

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