Dispute Resolution generally refers to one of several different processes used to resolve disputes between parties, including negotiation, mediation, arbitration, collaborative law, and litigation. Dispute resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Dispute resolution, or conflict resolution to use another common term, is a relatively new field, emerging after World War II. Scholars from the Program on Negotiation were leaders in establishing the field.
Harvard Law School’s News Office recently interviewed Harvard Law School’s Negotiation & Mediation Clinical Program (HNMCP) students and faculty about three of the projects on which they worked during the Spring of 2009.
Click here to read the entire interview http://www.law.harvard.edu/news/spotlight/clinical-practice/clinic.html
Harvard Law School’s Negotiation & Mediation Clinical … Read More
As the controversy surrounding the arrest of Harvard Prof. Henry Louis Gates heats up, the Wall Street Journal weighs in on Alternative Dispute Resolution. Click here to read more… … Read More
Hostage negotiators stress the importance of discussing the “drill”—goals, ground rules, and operating principles—with their team before beginning talks with a hostage taker.
Such negotiation teams are likely to commit to working together as slowly as needed to resolve a standoff. This type of agreement can serve to head off sudden actions from team members. It … Read More
Alternative Dispute Resolution In-House: Mediation, Arbitration, or Med-Arb?
When faced with an in-house conflict, alternative dispute resolution or ADR can be invaluable to managers. The three most common ADR techniques are: mediation, arbitration, and med-arb. However, it can often be difficult to determine which method is best for your particular situation.
In 2000, Coca-Cola Enterprises (CCE), seeing the surge in employee grievances and litigation in other companies, implemented a revolutionary dispute system they called SOLUTIONS to deal with its own internal disputes.
Dispute Systems Design, or DSD, is the process of identifying, creating, implementing, and evaluating an effective means of resolving conflicts within an organization.
Dispute System Design (DSD) is the process of identifying, designing, employing, and evaluating an effective means of resolving conflicts within an organization. In order to be effective, dispute systems must be thoroughly thought out and carefully constructed.
In their article in the March 2005 Negotiation newsletter, “Early Intervention: How to Minimize the Cost of Conflict,” … Read More
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Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
