Dispute Resolution

Dispute Resolution generally refers to one of several different processes used to resolve disputes between parties, including negotiation, mediation, arbitration, collaborative law, and litigation. Dispute resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Dispute resolution, or conflict resolution to use another common term, is a relatively new field, emerging after World War II. Scholars from the Program on Negotiation were leaders in establishing the field.

Family Matters

Filed in Dispute Resolution

Adapted from “All in the Family: Managing Business Disputes with Relatives,” by Frank E. A. Sander (professor, Harvard Law School) and Robert C. Bordone (professor, Harvard Law School), first published in the Negotiation newsletter.

What happens when family members go into business together? In a few lucky cases, harmony and success follow without effort. More often, … Read More 

Resolving disputes with respect

Filed in Daily, Dispute Resolution

Adapted from “Equal Time,” first published in the Negotiation newsletter.

Social scientists have long tried to identify the key drivers of success in resolving disputes. Several factors have been proposed: individualized contact that goes beyond the superficial, equal status among parties, commitment to a common goal, and institutional support. Studies have shown that when such conditions … Read More 

Alternative Dispute Resolution in the Federal Government: What’s up at the Federal Energy Regulatory Commission and elsewhere?

Filed in Daily, Dispute Resolution, Events

The PON Dispute Resolution Forum and the Harvard Negotiation and Mediation Clinical Program Present:
Alternative Dispute Resolution in the Federal Government:
What’s up at the Federal Energy Regulatory Commission and elsewhere?
with
Deborah Osborne,
Group Manager, Dispute Resolution Service, Federal Energy Regulatory Commission

Thursday, March 4, 2010
8:00AM Breakfast
8:30AM Talk
Pound Hall, Room 335, Harvard Law School Campus

How are ADR principles applied … Read More 

Negotiating conditions

Filed in Daily, Dispute Resolution

Adapted from “Negotiate Conditions—and Bring Value to the Deal,” by Guhan Subramanian (professor, Harvard Business School and Harvard Law School), first published in the Negotiation newsletter.
A married couple was debating whether their four-year-old daughter should attend public or private elementary school. It was a difficult issue, and Mike had a tendency to walk out when … Read More 

Staying on the straight and narrow

Filed in Crisis Negotiations, Dispute Resolution

Adapted from “Walk the Line: Ethical Dilemmas in Negotiation,” by Roy J. Lewicki (Professor, The Ohio State University), first published in the Negotiation newsletter.

After buying a new car, you’re eager to sell your old car. It looks well kept, but you had problems with the engine last winter. Now it’s late summer. Should … Read More 

Using Philosophy to Teach Dispute Resolution

Filed in Daily, Dispute Resolution, Pedagogy at the Program on Negotiation (Pedagogy @ PON)

Many negotiation and mediation instructors draw from other disciplines for a range of purposes. Insights from social psychology, for instance, can help students understand, explain, or predict certain interpersonal and inter-group dynamics. Ideas from economics and game theory can shed light on certain value-creation principles. The performing arts, including improvisational theater, can help negotiation students … Read More 

Boston Globe Highlights Kenneth Feinberg’s Visit to Prof. Robert Bordone’s Dispute System Design Course

Filed in Business Negotiations, Daily, Dispute Resolution, Mediation

On Tuesday, December 8, 2009, the Front Page of the Boston Globe featured an article on Kenneth Feinberg, President Obama’s “Pay Czar.” Feinberg was a guest lecturer at Professor Robert Bordone’s Dispute Systems Design Course.

To read the Boston Globe article online, click here.

For more information about the Dispute Systems Design Course and Prof. Bordone’s clinical … Read More 

Seeing the Middle East in a New Way: Films from the Abraham Path with William Ury

Filed in Conflict Resolution, Daily, Dispute Resolution, Events, International Negotiation, PON Film Series

presents:

Seeing the Middle East in a New Way: Films from the Abraham Path

with William Ury

Tuesday, December 8, 2009
7:00PM
Ames Courtroom, Austin Hall
Harvard Law School Campus
Join the Program on Negotiation for a film screening and discussion about The Abraham Path (Masar Ibrahim al Khalil), a route of cultural tourism which follows the footsteps of Abraham/Ibrahim through the … Read More 

How to say “I’m sorry”

Filed in Daily, Dispute Resolution

Adapted from “Wise Negotiators Know When to Say ‘I’m Sorry’” by Maurice E. Schweitzer, Associate Professor, the Wharton School at the University of Pennsylvania.

In negotiation, it’s unavoidable: sooner or later, you’ll do or say something that offends or hurts your counterpart. Whether or not the harm you cause is intentional, you’ll need to rebuild trust … Read More 

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