In examining crisis negotiation, such as the Exxon Valdez oil spill and the shutdown of Three Mile Island, analysts discovered that even the most experienced executives have difficulty resolving a situation that feels like a hostage negotiation. These lessons, taken from crisis situations and hostage negotiators’ techniques, can help in a variety of negotiation conditions.
In an age of terror, our national leaders face this sort of question every day. Should we negotiate with the Taliban? Iran? North Korea? What about terrorist groups holding hostages?”
In his new book, Bargaining with the Devil: When to Negotiate, When to Fight, Robert Mnookin, Chair of the Program on Negotiation … Read More 
Negotiation experts played a variety of roles in working through possible scenarios for negotiating with Iran over the issue of nuclear capability. As shown on the PBS television program, The Charlie Rose Show, the experts posed questions and “gamed out” different options, imagining possible responses of the other parties. PON affiliate Ehud Eiran participated in … Read More
Adapted from “Walk the Line: Ethical Dilemmas in Negotiation,” by Roy J. Lewicki (Professor, The Ohio State University), first published in the Negotiation newsletter.
After buying a new car, you’re eager to sell your old car. It looks well kept, but you had problems with the engine last winter. Now it’s late summer. Should … Read More
The Belfer Center for Science and International Affairs, the Minda de Gunzburg Center for European Studies, and Program on Negotiation
Present
The Right Honorable Shaun Woodward, MP
Secretary of State for Northern Ireland
on
“Northern Ireland Peace Process: What Then, What Now, What Next?”
Date: Wednesday, December 2nd
Place: Allison Dining Room, 5th Floor Taubman Building
Harvard Kennedy School Campus
Time: … Read More
Does negotiation have a place in crisis management? Many public relations experts would argue no. When a company is confronted with negative publicity, they are advised to reveal as little as possible and denounce their attackers claim. This advice ignores the fact that what an angry public wants is to be heard.
After stranding thousands of … Read More
Jamil Mahuad, former mayor of Ecuador’s capital, Quito, was elected president of Ecuador in 1998. When he took office, the country was on high alert. Troops from Ecuador and Peru were poised at the border, ready for battle. For 200 years, the border had been in dispute and fighting broke out regularly. And there was … Read More
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