Conflict Resolution

Conflict resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Knowing how to manage and resolve conflict is essential for having a productive work life, and it is important for community and family life as well. Conflict resolution, or dispute resolution to use another common term, is a relatively new field, emerging after World War II. Scholars from the Program on Negotiation were leaders in establishing the field.

Seeing the Middle East in a New Way: Films from the Abraham Path with William Ury

Filed in Conflict Resolution, Daily, Dispute Resolution, Events, International Negotiation, PON Film Series

presents:

Seeing the Middle East in a New Way: Films from the Abraham Path

with William Ury

Tuesday, December 8, 2009
7:00PM
Ames Courtroom, Austin Hall
Harvard Law School Campus
Join the Program on Negotiation for a film screening and discussion about The Abraham Path (Masar Ibrahim al Khalil), a route of cultural tourism which follows the footsteps of Abraham/Ibrahim through the … Read More 

The Role of Track I actors in Reconciliation: The UN in Iraq

Filed in Conflict Resolution, Daily, Events, International Negotiation, The Kelman Seminar

“The Role of Track I actors in Reconciliation: The UN in Iraq”

with

Eileen Babbitt

Date: December 8, 2009
Time: 4-6 PM
Where: CGIS Building, Weatherhead Center for International Affairs,
1737 Cambridge Street, Second Floor, N-262 (Bowie Vernon Room), Cambridge MA
Contact Chair: Donna Hicks (dhicks@wcfia.harvard.edu).

Speaker Bio
Eileen F. Babbitt is Professor of International Conflict Management Practice and Director of the International Negotiation … Read More 

Herbert C. Kelman Seminar on International Conflict:

Filed in Conflict Resolution, Daily, Events, The Kelman Seminar

Conflict in Global Finance After the Meltdown:

Reconciling Competing Priorities
with

Richard Parker
Lecturer on Public Policy
Shorenstein Center, Harvard Kennedy School
Date: November 10, 2009
Time: 4-6 PM
Where: CGIS Building, Weatherhead Center for International Affairs,
1737 Cambridge Street, Second Floor, N-262 (Bowie Vernon Room), Cambridge MA
Contact Chair: Donna Hicks (dhicks@wcfia.harvard.edu).

Speaker Bio
Richard Parker is Lecturer in Public Policy and … Read More 

Applying Hostage Negotiation Techniques

Filed in Conflict Resolution, Daily

Upset by a delay in the delivery of one of your products, a longtime buyer threatens to turn to the media unless you meet his extreme demands. Not only is the relationship in jeopardy, but your company’s reputation seems to be as well. What should you do?

Before you make a decision, let’s explore another realm … Read More 

The Post-Election Message to the World: What’s the New Agenda?

Filed in Conflict Resolution, Events, The Kelman Seminar

A discussion with:

Ambassador Nicholas Burns: Professor in the Practice of Diplomacy and International Politics at Harvard’s John F. Kennedy School of Government. He served in the United States Foreign Service for twenty seven years until his retirement in April 2008. He was Under Secretary of State for Political Affairs from 2005-2008, the nation’s highest ranking … Read More 

Negotiating the Good Friday Agreement

Filed in Conflict Resolution, Daily

Retired US Senator George Mitchell played a critical role in negotiating the Good Friday Agreement in Northern Ireland. In an interview with Susan Hackley, Managing Director of the Program on Negotiation at Harvard Law School, in the February 2004 Negotiation newsletter, he describes how he was able to facilitate an agreement between these long warring … Read More 

Why We Strike

Filed in Conflict Resolution, Daily

What happens when disputants feel like they have invested too much in a conflict to back down?

There are a number of reasons that negotiations fail and lead to protracted strikes, often to the detriment of both parties.

Both sides frequently believe that their case is stronger due to overconfidence. If one side doubts the other’s claims … Read More 

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