Conflict Resolution

Conflict resolution is the process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests. Knowing how to manage and resolve conflict is essential for having a productive work life, and it is important for community and family life as well. Conflict resolution, or dispute resolution to use another common term, is a relatively new field, emerging after World War II. Scholars from the Program on Negotiation were leaders in establishing the field.

William Ury interviewed on the NBA lockout

Filed in Conflict Resolution

The good news is the lockout is over and the NBA will be back in business on Christmas Day.

The bad news is that as a result of the contract dispute, fans across America have been disappointed and millions of dollars have been lost.  Ticket takers, security guards, bars, restaurants and parking lots near the arenas … Read More 

Negotiating with your children

Filed in Conflict Resolution

Getting a good night’s sleep and eating a healthy dinner might seem like obvious goals for parents to have for their young children, but kids won’t always agree. When faced with back talk, tantrums, and tears, most parents vacillate between laying down the law and giving in, depending on how irritated or exhausted they are … Read More 

Avoid conflict and broken trust

Filed in Conflict Resolution

While negotiations are inherently risky, there are proven ways to reduce risk and improve your odds of success. To do so, you must focus on the very basis of your relationship with the other party: trust.

Think about a time when you lost trust in a fellow negotiator. Did you try to renegotiate the terms of … Read More 

Mediation and conflict resolution

Filed in Conflict Resolution

It’s often the case that when two people or organizations try to resolve a dispute by determining who is right, they get stuck. That’s why so many disputes end up in court.

There is a better way to resolve your dispute: by hiring an expert mediator who focuses not on rights but on interests—the needs, desires, … Read More 

PON Film Series presents “The Interrupters”

Filed in Conflict Resolution, Negotiation and Nonviolent Action, PON Film Series, Student Events

The PON Film Series presents
 
 
“The Interrupters”
followed by a post-screening discussion with
William Ury, co-author of Getting to YES &
Gary Slutkin, Executive Director of Chicago’s Ceasefire
Date: Tuesday, November 15, 2011
Time: 6:30 PM
Location: Ames Courtroom, Austin Hall, Harvard Law School Campus
The Interrupters tells the moving and surprising stories of three Violence Interrupters who try to protect their Chicago … Read More 

Dealing with an uncooperative counterpart

Filed in Conflict Resolution

Business negotiators often complain that although they try to focus on creating value, they run into far too many people on the other side of the table who don’t believe in value creation. Often, they focus exclusively on trying to claim as much as possible for themselves. How should you handle these negotiations?

Despite their lack … Read More 

Gene Sharp event featured on HLS website

Filed in Conflict Resolution, PON Film Series

A review focusing on the PON film screening of “How to Start a Revolution,” a documentary following the life and work of Gene Sharp, was recently published on Harvard Law School’s website.

The event featured a post-screening panel discussion with Sharp,  founder of the Albert Einstein Institution, a nonprofit institute that focuses on the … Read More 

World Peace and Other 4th-Grade Achievements

Filed in Conflict Resolution, Events, Negotiation and Nonviolent Action, PON Film Series, Student Events

“World Peace and Other 4th-Grade Achievements”
A film screening & discussion with innovative teacher John Hunter and filmmaker Chris Farina.

Date: Wednesday, November 2, 2011

Time: 7:15 PM

Location: Langdell North, Harvard Law School Campus

For over thirty years, a public school teacher in Virginia has been teaching his students the work of peace through a remarkable exercise … Read More 

The Art of Negotiation

Filed in Conflict Resolution, Daily, Events, Student Events, Students

The Art of Negotiation

Moved to Pound Hall 101 on the HLS Campus
October 18, 2011
7:30 pm

Free and open to the public

Please join world-renowned artist Romero Britto as he unveils a series of paintings produced in collaboration with Professor Daniel Shapiro and Harvard College students.   Each painting illustrates a key aspect to address the emotional dimension of … Read More 

Avoid judicial bias with negotiation

Filed in Conflict Resolution, Daily

Adapted from “Blind Justice? Think Twice Before Going to Court,” by Chris Guthrie (professor, Vanderbilt University Law School), first published in the Negotiation newsletter, April 2007.

Planning to resolve a personal or business dispute in court? Consider that judges don’t make decisions based on a thorough accounting of all the relevant and available information.  Instead, like … Read More 

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