Conflict Management

Conflict management is the long-term management of disputes and conflicts, which may or may not lead to resolution. Long-term intractable international conflicts need to be managed, for example, even when there is no prospect of resolution.

The Economy’s Looking Up: So, Can I Have a Raise?

Filed in Conflict Management, Daily

Author: Sue Shellenbarger

It’s never easy to ask for a raise or extra perks, especially during a recession. To make matters worse, many workers have trouble negotiating a new compensation package on their own behalf. In this column, Iris Bohnet, a public policy professor and vice chair of the Program on Negotiation at Harvard Law School, … Read More 

Winning in the New Century Means…

Filed in Conflict Management, Daily

Co-authored by Pierre Pettigrew, Mark Freeman,
Robert C. Bordone, Reza Nasri, Balaji Chandramohan

In the 21st century, the power to persuade will be a more practical and useful tool for settling disputes than flexing either military or economic muscle. In this posting, Robert C. Bordone, Thaddeus R. Beal Clinical Professor of Law and Director of the Harvard … Read More 

Telling the Third Story

Filed in Conflict Management, Daily

Adapted from “How to Say What Matters Most,” by Susan Hackley (managing director, Program on Negotiation), first published in the Negotiation newsletter.

In their book Difficult Conversations: How to Discuss What Matters Most (Penguin Putnam, 2000), authors Douglas Stone, Bruce Patton, and Sheila Heen tell us how to engage in the conversations in our professional or … Read More 

International Association for Conflict Management’s 23rd Annual Conference

Filed in Conflict Management, Daily

In collaboration with the Program on Negotiation and other cosponsors,  the 23rd annual International Association for Conflict Management conference will be held in Boston July 24-27. The conference will feature a combination of poster and paper sessions, workshops, symposia, and roundtables. The IACM conference highlights the interdisciplinary nature of IACM and the excellent scholarship of … Read More 

Divorce Negotiations

Filed in Conflict Management

The Clearinghouse at PON offers hundreds of role simulations, from two-party, single-issue negotiations to complex multi-party exercises. Trask Divorce is a two-party, multi-issue negotiation between lawyers representing a divorcing couple regarding alimony and financial support for a special-needs child.  This simulation involves ethical issues.

Scenario: Kate and Bill Trask are in the midst of … Read More 

What should journalists and conflict management professionals learn from each other?

Filed in Conflict Management, Daily

“In the Global Village, Can War Survive?” by Program on Negotiation managing director Susan G. Hackley looks at the work of journalists and conflict management professionals, two groups who operate in the demanding world of conflict, and suggests ways they could – and should – learn from each other. “Conflict management professionals should tell their … Read More 

Dealing with an angry public

Filed in Conflict Management, Daily

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When negotiators get along well, creative problem solving is easy. When they become upset, however, they seem to forget everything they know about finding joint gain, to the point of giving up tangible wins simply to inflict losses on the other party. This is especially true in high-profile negotiations that turn nasty. Confronted with negative … Read More 

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