About: Susan Hackley

Managing Director
shackley@law.harvard.edu

As the chief administrative and financial officer for PON, Susan Hackley oversees all operations for spearheading PON's interdisciplinary activities. She also manages the publication of a variety of books and teaching materials, including the monthly Negotiation newsletter and the quarterly Negotiation Journal. Susan has taught negotiation seminars in China, Singapore, Slovakia, Spain and Italy. Before joining PON, she worked in politics as a policy analyst and served as communications director of the Massachusetts Democratic Party. As a writer/photographer, she has had work published in National Geographic Magazine, the Los Angeles Times and many other publications. She also co-founded an Internet company, an e-philanthropy site dedicated to helping people connect to causes they care about. Susan has a masters in public administration from Harvard Kennedy School and served as chair of the board of directors of the Alliance for Peacebuilding.

Susan Hackley

Most Recent Article By Susan Hackley

Nelson Mandela: Greatest Negotiator

Nelson Mandela was “the greatest negotiator of the twentieth century,” wrote Robert H. Mnookin in his seminal book, Bargaining with the Devil, When to Negotiate, When to Fight. In his chapter on Mandela, Mnookin cites Mandela’s patience, tenacity, pragmatism, and strategic thinking.

“He rejected the simple-minded notion that one must either negotiate with the Devil … Read More