About: Keith Lutz

Online Editor klutz@law.harvard.edu Keith coordinates, manages, and generates content for the PON website. Additionally, Keith maintains, updates, and streamlines the current content as well as works with the marketing director to develop a strategic publishing schedule. In addition to the website, Keith also handles the logistics behind the electronic version of the Negotiation newsletter and maintains community relationships through the website and PON's various social media outlets. Keith obtained his BA in East Asian Languages and Government from the University of Virginia. Prior to joining PON Keith worked on finishing his graduate research regarding negotiations between North Korea, the United States, Japan, and China in addition to working as a part-time web development professional.

Keith Lutz

Most Recent Article By Keith Lutz

Conflict and Negotiation Case Study: The Pitfalls of Negotiations Over Email

Negotiation research suggests that email often poses more problems than solutions when it comes to relationships, information exchange, and outcomes in conflict resolution negotiation scenarios. First, establishing social rapport via email can be challenging. The lack of nonverbal cues and the dearth of social norms regarding its use can cause negotiators to be impolite and … Read More 

Other Articles by Keith Lutz